What is ServerPoint?
In 1998, a group of software developers had an idea of creating a developer friendly hosting service to host the applications they developed for their clients. But they knew from the get-go they'd have to do things differently, to be better. And so, ServerPoint.Com was born – a web hosting company that is different. The entire infrastructure of ServerPoint.Com was built in-house from the ground up.Using high quality hardware and server components, the team behind ServerPoint.Com created a unique hosting solution to give people an easy, reliable way to run their applications and get their ideas online. We are a fully self-funded, profitable company with a proven track record of consistentlyhigh quality service.We are not resellers of another company. We own and operate our own network and our own servers. Our customers love us and refer friends to us because they know that all websites and valuable online assets are safe with us. We invest heavily in our hosting infrastructure and take every precaution to ensure high performance, security and maximum uptime for your websites. We are constantly working to improve our products and servicesand we regularly upgrade our infrastructure with top quality serverhardware and networking gear. No other webhost invests more money per customer than we do at ServerPoint.Com! In addition, our knowledgeable, highly trained customer support staff is always there for you 24/7/365 to assist you in any way possible! From the power of dedicated servers to flexibility of cloud virtual machines,ServerPoint.Com has everything you need for high-performance, reliable web hosting.
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ServerPoint Reviews (30)
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
ServerPoint enjoys overwhelming customer loyalty, with 29 of 30 reviews praising the service at 5 stars, though one recent account-suspension complaint suggests potential friction points in onboarding or support resolution.
Long-term customers dominate the feedback—many have been with ServerPoint for 10, 13, or even 25 years—and consistently cite quick, reliable technical support and high uptime as reasons they stay. Users repeatedly highlight that staff are friendly, knowledgeable, and available around the clock, and several mention the service compares favorably to competitors like SoftLayer, Hostgator, and GoDaddy. Pricing also appears competitive relative to the service quality.
The one serious detractor describes a suspended account after failed login attempts, a deposit payment of $35 that was not returned, and what they felt was an unhelpful support response lacking clarity or refund authorization. The reviewer requested escalation but the review cuts off mid-complaint, leaving the resolution unclear.
The gap between nearly universal 5-star sentiment and this single negative experience is striking. The complaint touches on account security protocol and payment refund handling—areas where clearer communication or escalation paths might prevent future dissatisfaction—but the weight of evidence points to ServerPoint as a stable, customer-focused provider with exceptionally strong retention.
★★★★★
Wednesday, December 9, 2015
“Server Point has hosted our dedicated server for over 13…”
Server Point has hosted our dedicated server for over 13 years and I have always found them to give great service. When an emergency arises they have always been quick and efficient in their response. I highly recommend Server Point!
★★★★★
Monday, November 23, 2015
“I have used ServerPoint for well over a decade, many…”
I have used ServerPoint for well over a decade, many of the staff from back then are still there now, that says something about a company, I have always found them very helpful with free tech support for any problems that may arise, they have an extremely high up time and all the apps you could need, blogs, forums, e-commerce, CMS and much more, I would highly recommend that you use them as your server, head and shoulders above the rest in my opinion.
★★★★★
Tuesday, November 17, 2015
“I've been a customer at serverpoint for years with dedicated…”
I've been a customer at serverpoint for years with dedicated server and recently some VPS and the service has been always great. Its support has always been very quick, friendly and efficient. Thank you guys for all great support.
★★★★★
Monday, November 9, 2015
“Great Service, always helpful, very dedicated. I've been with ServerPoint…”
Great Service, always helpful, very dedicated. I've been with ServerPoint for years and have always been happy, my site runs seamlessly , through system upgrades, new servers and software changes my website has always been online. They're very dedicated people who work until everything is right.
★★★★★
Monday, March 9, 2015
“GREAT HOSTING GREAT SERVICE BEST VALUE FOR MONEY MOST FLEXIBLE…”
GREAT HOSTING GREAT SERVICE BEST VALUE FOR MONEY MOST FLEXIBLE CONTROL PANEL LUCKY TO KNOW THEM
★★★★★
Monday, April 7, 2014
“This place, and people, never stop to amaze me with…”
This place, and people, never stop to amaze me with very quick and efficient response. There is just nothing left to chance. Solid, positive work that should be recognized. After all these years nothing seem to be less then perfect. Thank you all for all that you do. Best regards, Tony
★★★★★
Monday, March 3, 2014
Russ Bishop Photography“The technical support at Serverpoint has always been quick, friendly…”
The technical support at Serverpoint has always been quick, friendly and thorough. I had my reservations about e-mail only support, but that proved to be a non-issue.
★★★★★
Monday, March 3, 2014
psyna.com“Great hosting company. Staff is very helpful. We never had…”
Great hosting company. Staff is very helpful. We never had any downtime. Great team.
★★★★★
Monday, February 17, 2014
Compujoy“Serverpoint has always provided superb tech support and have gone…”
Serverpoint has always provided superb tech support and have gone out of their way to do so. I would recommend their service to anyone!
★★★★★
Tuesday, February 11, 2014
RapidVPN.com“Serverpoint is brilliant, great and professional! The support stuffs are…”
Serverpoint is brilliant, great and professional! The support stuffs are specialist and very kind. Their up-time is very very extraordinary and we never had any downtime till now.!!! And sales team is also reliable (specially "Shabi", who helped us to reduce our billing)...Thanks again Robin Lieser Sales Manager RapidVPN.com