Planet Hippo Internet
★★★★★ 4.8 · 199 Reviews
What is Planet Hippo Internet?
At PlanetHippo, we are committed to providing cost-effective, reliable web hosting and domain services tailored to meet your needs. Our mission is to make online presence accessible and affordable for everyone, from individuals and small businesses to larger enterprises. **Our Offerings:** Cheap Website Hosting: Start your online journey with our "One Account" hosting package at just £1.00 per month. This plan provides the essential features you need to get your website up and running quickly and efficiently. **Affordable Domain Names:** Secure your unique online identity with our competitively priced domain names. We offer a wide range of domain options to suit every business and personal need. **VPS Services:** Experience the power and flexibility of our virtual private server (VPS) solutions, the cheapest in the market, designed to deliver superior performance and reliability for your growing business. **Office365 Packages for SMBs:** Enhance your business productivity with our comprehensive Office365 packages, specifically designed for small to medium-sized businesses. **WordPress Website Hosting:** Optimize your WordPress site with our specialized hosting services, ensuring fast load times, robust security, and seamless performance. **Website Subscription Service:** Take advantage of our all-inclusive website subscription service, which covers design, build, and ongoing maintenance, allowing you to focus on your business while we handle your online presence. **Business Solutions:** From bespoke web development to comprehensive business IT solutions, PlanetHippo offers a range of services to support your business's digital transformation. **Why Choose PlanetHippo?** **Affordability:** We provide high-quality services at unbeatable prices, ensuring you get the best value for your investment. **Reliability:** Our hosting solutions are designed to deliver maximum uptime and performance. **Customer Support:** Our dedicated support team is available to assist you with any issues, ensuring a smooth and hassle-free experience. **Comprehensive Services:** Whether you need basic hosting or advanced business solutions, we have the expertise to meet your requirements. Choose PlanetHippo for your web hosting and domain needs and take the first step towards a successful online presence. Visit our website or contact us today to learn more about our services and how we can help your business thrive.
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Planet Hippo Internet Reviews (199)
- ★★★★★186
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★12
Review Summary
Generated using AI from real user reviews
Planet Hippo Internet's customer satisfaction is deeply polarized. Most recent reviews are enthusiastically positive, but a substantial minority report serious problems that drive them away entirely.
Satisfied customers consistently praise responsive support, with many noting replies within minutes or hours and staff willingness to resolve issues beyond standard scope. Users also appreciate competitive pricing relative to what they perceive as good uptime and performance, particularly for WordPress and VPS hosting. Several long-term customers describe years of reliable service with minimal downtime.
Dissatisfied customers cite critical operational failures: frequent server downtime, missing or unavailable backups despite claims otherwise, and poor technical communication when incidents occur. Some report outages lasting hours with no explanation. Others describe frustration with billing practices, including automatic charges without clear notice and difficulty removing payment methods. A few mention that support is chat-only after hours, limiting options for urgent issues. One detailed complaint highlights unresolved technical issues (domain management features marked deprecated) that went unaddressed for months.
The polarization suggests Planet Hippo may excel at support responsiveness but struggle with infrastructure reliability and administrative systems. Prospective customers should directly verify backup policies and test support availability before committing, as experiences appear highly inconsistent.
★★★★★
Friday, June 21, 2013
“So far so good. Everything is fine and my email…”
So far so good. Everything is fine and my email portal is excellent. I love it.
★★★★★
Friday, June 21, 2013
Logipeck Ltd“The service is really reliable and the network seems to…”
The service is really reliable and the network seems to be very stable. I'm very happy with this company and will recommend to all my friends.
★★★★★
Thursday, June 20, 2013
Chrome Injection Ltd“Good host. Easy to set up and its all working.”
Good host. Easy to set up and its all working.
★★★★★
Thursday, June 20, 2013
Foot Made Easy“Bought this service to build my website. Im trying to…”
Bought this service to build my website. Im trying to use the website builder and finding it a little bit difficult but im going to stick with it.
★★★★★
Thursday, June 20, 2013
Medio Media Services Ltd“Got a reseller account to resell to our clients the…”
Got a reseller account to resell to our clients the hosting is good and the control panel is very easy to use. Good work guys, good work.
★★★★★
Thursday, June 20, 2013
Lord Mannor Holdings“Very reasonable fellows. Thank you gentlemen, keep up the good…”
Very reasonable fellows. Thank you gentlemen, keep up the good work.
★★★★★
Thursday, June 13, 2013
“Stumbled upon planethippo.com and thought would give it a go.…”
Stumbled upon planethippo.com and thought would give it a go. Glad I did. Good service.
★★★★★
Thursday, June 13, 2013
Marck Cars Co“I've used Planet Hippo as my webhost for the past…”
I've used Planet Hippo as my webhost for the past few years and I've had no complaints about it in that time. And hope I wont going forward.
★★★★★
Thursday, June 13, 2013
“Thank goodness for Planet Hippo support. If I ever have…”
Thank goodness for Planet Hippo support. If I ever have a problem they respond immediately with simple advice which always solves it.
★★★★★
Thursday, June 13, 2013
“Love my VPS server. Only have ever had shared hosting…”
Love my VPS server. Only have ever had shared hosting until now. Its so much better, faster and nice interface too.