What is PAC WebHosting?
PAC Web Hosting Ltd provides a range of hosting services including cloud vps hosting, uk vps hosting, private cloud hosting, dedicated server hosting, shared web hosting and domain name registration from its base at Reynolds House Datacentre in Manchester, UK. PAC Web Hosting Ltd was founded in 2007 on the principle of "What would we want from a hosting provider?". Anything else simply wouldn't feel right! Since then we have built up a reputation for excellent value products and excellence in customer support with response times within an hour, day or night. This is why we have a large satisfied customer base.
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PAC WebHosting Reviews (74)
- ★★★★★71
- ★★★★★2
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
PAC WebHosting receives near-universal praise across these 50 reviews, with all ratings at 5 stars. The overwhelming theme is fast, responsive support—users consistently mention ticket resolution within minutes to hours, even outside business hours, with staff named individually (Paul, Borislav, Kristijan) for patience and clear explanations. Customers value that support staff never talk down to less technical users and take time to work through problems repeatedly without frustration.
Beyond support, users praise reliable uptime, competitive pricing, and helpful migration services (several mention free account transfers). Features like cPanel, email hosting, WordPress installation, and included webmail tools appear frequently. Long-term retention is notable: many reviewers report 3–7 years with the company and actively recommend it to others. A few mention the company could be cheaper elsewhere but argue the service quality justifies the cost.
There are no substantive criticisms in these 50 reviews. One reviewer briefly alludes to a previous negative review about rudeness and unresolved issues, but counters it with their own positive experience over four years. No technical failures, billing disputes, downtime problems, or feature gaps are raised. The consistency of praise—particularly around support speed and staff helpfulness—appears genuine across different customer types and use cases.
★★★★★
Thursday, March 1, 2012
Jeremy Heber Jewellery“Good, personal, quick technical support has been invaluable since I…”
Good, personal, quick technical support has been invaluable since I signed up with PAC. That alone is worth the price.
★★★★★
Thursday, March 1, 2012
AudioSteps“I have several web sites hosted by PAC. The occasional…”
I have several web sites hosted by PAC. The occasional problems are alway dealt with propmptly and professionally. I have no hestitaion in recommending PAC to other people.
★★★★★
Thursday, March 1, 2012
Artist“Excellent customer care and service. PAC Web Hosting provided me…”
Excellent customer care and service. PAC Web Hosting provided me with key support to help upload my site and rectify any problems quickly and efficiently.
★★★★★
Thursday, March 1, 2012
Verger Tomson Ltd“Paul is a superstar. He always deals with my technical…”
Paul is a superstar. He always deals with my technical incompetence with genuine kindness and infinite patience. He has helped me with number knotty problems over and above the core service he provides. This is very good company to deal with.
★★★★★
Thursday, March 1, 2012
Business-website-seo.co.uk in Hull“Very speedy and helpful supplier.”
Very speedy and helpful supplier.
★★★★★
Thursday, March 1, 2012
“I+wish+all+the+companies+I+deal+with+had+a+support+service+like+Pacwebhosting.+A+pleasure+to+deal+with.”
I+wish+all+the+companies+I+deal+with+had+a+support+service+like+Pacwebhosting.+A+pleasure+to+deal+with.
★★★★★
Wednesday, February 29, 2012
Personal“Customer services were able to solve my problem extremely quickly…”
Customer services were able to solve my problem extremely quickly and were VERY helpful. Email communications were unexpectedly quick. Great value web hosting. Thankyou
★★★★★
Wednesday, February 29, 2012
www.simon-quick.com“I learnt about PAC WebHosting through personal recommendation. It's how…”
I learnt about PAC WebHosting through personal recommendation. It's how I like to operate and the best way in the jungle that is IT. Whether you're a noob (like me) or suffer from a bad case of geek pride, PAC's customer service always respond with a measured and professional answer. It's nicely laid out too, which helps, and for the little bit extra you'll pay out, ask yourself if you really want the likes of another mobile or utility company in your life. After all, who doesn't value their own time highly?
★★★★★
Wednesday, February 29, 2012
papierengeluk.nl ('paper fortune')“Thumbs up for the friendly and quick support, even in…”
Thumbs up for the friendly and quick support, even in Dutch! I always try first with one of the many tutorials, but if I can't work it out, mainly because I'm not fluent in English, Paul helps me patiently and I end up learning something.
★★★★★
Wednesday, February 29, 2012
Angel Fine Wines Ltd“We run a website using Zen Cart through the PAC…”
We run a website using Zen Cart through the PAC WebHosting site. Our site remains clear and uncluttered and we have never had any hosting issues while using the PAC WebHosting service.