LinuxCloudVPS
★★★★★ 5.0 · 1 Review
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LinuxCloudVPS Reviews (1)
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Review Summary
Generated using AI from real user reviews
LinuxCloudVPS delivers exceptional support that sets it apart from typical hosting providers. One Windows-focused user with no Linux experience needed to migrate a dozen projects to a Linux environment and was concerned about finding adequate help. Instead, the support team got all sites live and running within four days, responding to roughly 50 emails with immediate or near-immediate replies around the clock. The reviewer emphasized that the team's responsiveness and patience were extraordinary, particularly given the complexity of working with someone learning Linux from scratch. Based on this single review, the service excels at onboarding customers with limited Linux knowledge and solving complex setup challenges quickly.
★★★★★
Monday, June 25, 2012
Education+Directory“I+have+experience+with+Windows+environment+but+none+with+Linux+and+I+have+about+a+dozen+projects+that+I+needed+to+start+in+Linux+environment+(because+of+a+specific+base-software+that+I+needed+to+use).+Therefore,+the+key+(i.e.+make+or+break)+to+being+able+to+start+and+move+forward+with+these+projects+or+not+has+been+to+find+the+support+that+would+help+me+basically+with+everything.+Being+able+to+find+that+kind+of+support+was+something+that+I+was+very+unsure+of+based+on+my+almost+20+years+experience+of+working+with+companies+and+support+teams.+Yet+this+time+within+4+days+my+server+is+set+up+and+all+my+sites+are+up+and+running.+This+is+despite+many+challenges+that+your+support+team+experienced+mainly+because+of+working+with+someone+who+doesn't+know+Linux.+ I+am+still+in+disbelief+about+what+happened!+What+set+the+work+of+your+support+team+apart+from+others+has+been+several.+The+foremost+important+factor+has+been+their+responsiveness+that+has+constantly+been+literally+either+immediate+or+within+minutes,+around+the+clock,+and+throughout+probably+50+or+more+emails+that+I+sent+to+them+during+the+process.+This+was+simply+unheard+of+to+me.+Another+factor+has+been+that+your+support+team+started+the+tasks+(such+as+setting+up+the+server+and+installing+several+software+that+I+had+provided)+within+minutes+of+my+request+emails,+and+notified+me+that+the+process+was+complete+very+shortly+after+that.+When+I+needed+to+send+them+information+or+files/software,+or+needed+to+perform+any+tasks+they+sent+me+very+specific+instructions+and+advices+that+I+could+follow+easily+even+though+I+am+new+to+Linux+environment.+They+were+also+persistent+when+something+wouldn't+work+as+expected+(mainly+due+to+my+lack+of+knowledge+of+the+environment)+and+continued+steady+work+until+the+problem+was+resolved+as+quickly+as+possible.+They+were+always+professional,+cooperative,+and+assisted+when+I+made+any+mistakes.+ I+have+probably+left+out+some+other+aspects+of+the+truly+amazing+and+unique+services+and+help+that+I+received+from+your+support+team.+I+will+surely+tell+others+about+the+outstanding+support+team/department+of+your+company.”
I+have+experience+with+Windows+environment+but+none+with+Linux+and+I+have+about+a+dozen+projects+that+I+needed+to+start+in+Linux+environment+(because+of+a+specific+base-software+that+I+needed+to+use).+Therefore,+the+key+(i.e.+make+or+break)+to+being+able+to+start+and+move+forward+with+these+projects+or+not+has+been+to+find+the+support+that+would+help+me+basically+with+everything.+Being+able+to+find+that+kind+of+support+was+something+that+I+was+very+unsure+of+based+on+my+almost+20+years+experience+of+working+with+companies+and+support+teams.+Yet+this+time+within+4+days+my+server+is+set+up+and+all+my+sites+are+up+and+running.+This+is+despite+many+challenges+that+your+support+team+experienced+mainly+because+of+working+with+someone+who+doesn't+know+Linux.+
I+am+still+in+disbelief+about+what+happened!+What+set+the+work+of+your+support+team+apart+from+others+has+been+several.+The+foremost+important+factor+has+been+their+responsiveness+that+has+constantly+been+literally+either+immediate+or+within+minutes,+around+the+clock,+and+throughout+probably+50+or+more+emails+that+I+sent+to+them+during+the+process.+This+was+simply+unheard+of+to+me.+Another+factor+has+been+that+your+support+team+started+the+tasks+(such+as+setting+up+the+server+and+installing+several+software+that+I+had+provided)+within+minutes+of+my+request+emails,+and+notified+me+that+the+process+was+complete+very+shortly+after+that.+When+I+needed+to+send+them+information+or+files/software,+or+needed+to+perform+any+tasks+they+sent+me+very+specific+instructions+and+advices+that+I+could+follow+easily+even+though+I+am+new+to+Linux+environment.+They+were+also+persistent+when+something+wouldn't+work+as+expected+(mainly+due+to+my+lack+of+knowledge+of+the+environment)+and+continued+steady+work+until+the+problem+was+resolved+as+quickly+as+possible.+They+were+always+professional,+cooperative,+and+assisted+when+I+made+any+mistakes.+
I+have+probably+left+out+some+other+aspects+of+the+truly+amazing+and+unique+services+and+help+that+I+received+from+your+support+team.+I+will+surely+tell+others+about+the+outstanding+support+team/department+of+your+company.