What is Kylas Sales CRM?
Kylas is an enterprise-grade Sales CRM software that is uniquely designed and engineered for SMBs. The product helps small and medium businesses to streamline their sales efforts, engage with customers effectively and grow faster. Kylas offers the following at a flat cost of INR 12,999/month. 1. Unlimited User Licenses 2. Unlimited Features 3. Onboarding & Training by CRM Experts. Kylas helps you to do a quick search, filter as per need and also provides a 360º view of all your Leads, Deals, Contacts and Companies - the key pillars of your Sales Pipeline. Kylas helps you to quickly capture your Leads from various sources, understand which ones to Convert into Deals & which ones to unqualify. Ensure your sales deals never go sideways with effective Sales Pipeline Management. Create Multiple & Fully Customizable Lead & Deal Pipelines with multiple stages to suit your requirement.
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Kylas Sales CRM Reviews (36)
- ★★★★★29
- ★★★★★7
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Kylas is overwhelmingly well-received, with 28 five-star reviews and strong performance across core CRM functions. Users consistently praise lead management, automation, and affordability. The platform excels at centralizing customer data, distributing leads automatically, tracking sales activities in a single dashboard, and integrating with popular third-party tools like Gmail, Mailchimp, and industry-specific platforms. Support quality is frequently mentioned as responsive and helpful, and the 15-day free trial is noted as a confidence-builder. Users across startups, education, manufacturing, and service sectors report improved productivity and sales growth.
Criticism appears in the minority 4-star reviews and centres on specific gaps rather than fundamental flaws. Users want dashboard improvements and a UI overhaul for better intuitiveness, stronger customization options, and enhanced reporting capabilities. A few mention minor issues with setup complexity, occasional bugs causing frustration, and slow ticket resolution in isolated cases. One user flagged weak accounting features for fee management. These concerns reflect polish and feature depth rather than core product problems.
★★★★★
Monday, November 21, 2022
“An enterprise-grade sales CRM with a good support team. During…”
An enterprise-grade sales CRM with a good support team. During the setup, we came across a few problems while integrating Kylas with our existing software. The support team acted proactively and resolved the issues in record time. Good Support ,The team responds quickly whenever you are in need of help. Plus, the software is quite handy to use and makes selling a breeze.
★★★★★
Thursday, November 17, 2022
“Excellent free trail experience, I registered for a free trial…”
Excellent free trail experience, I registered for a free trial of Kylas, that made me more confident about subscribing to the CRM. Kylas helped keep a detailed record of enquiries at my travel agency. Its good to have all the lead related data at one place. I highly recommend the CRM. Good after-sales support. Great onboarding experience. Easy to use CRM
★★★★★
Thursday, November 17, 2022
“Good CRM for a manufacturing company, Lead management with Kylas…”
Good CRM for a manufacturing company, Lead management with Kylas helped our manufacturing firm improve its sales process and get high quality leads. The provision to track lead responses and lead interaction that are targeted with marketing campaigns helped improve lead conversion.We were able to improve sales performance with Kylas. Kylas crm offers good customer service and excellent onboarding experience.
★★★★★
Wednesday, November 16, 2022
“Right after the 15-day free trial I decided to choose…”
Right after the 15-day free trial I decided to choose Kylas for my online tutoring business. I was extremely delighted with the pre-sales and post-sales experience I had with team Kylas. The CRM is worth the money.There were no hidden costs. Kylas is an excellent tool to have all the lead data at one place.
★★★★★
Tuesday, November 15, 2022
“Kylas is the third CRM used at our IT consulting…”
Kylas is the third CRM used at our IT consulting firm. Setting automated event-based and time-based actions ensured that no leads were left unattended, which helped improve sales. Go for it.
★★★★★
Tuesday, November 15, 2022
“Kylas helps us engage more customers and get more conversions.…”
Kylas helps us engage more customers and get more conversions. The best part about this CRM is that it integrates with mailchimp, SendGrid, mailjet, G-mail, and Outlook. Aso the provision to connect it with telephony apps, SMS platforms and Business WhatsApp makes omnichannel communication easy.
