What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Thursday, February 23, 2017
“Title: Jolt installation. Comments: Customer support representative was very helpful…”
Title: Jolt installation. Comments: Customer support representative was very helpful and responsive to getting our Jolt software set up for our store! We are enjoying using the lists. Pros: Wide range of features. Cons: Occasionally tough to navigate. Advice to Buyers: /
★★★★★
Monday, February 13, 2017
“Title: STORE DIRECTOR Comments: WE BEEN USING IT FOR A…”
Title: STORE DIRECTOR Comments: WE BEEN USING IT FOR A WEEK WE LIKE IT A LOT THE ONLY THING IS THAT WE HAVE SOME ISSUES WITH THE STORE WIFI Pros: THE THING LIKE ABOUT THIS DEVICE IS THAT IT LETS ME KNOW WHEN SOMETHING IS NOT DONE ON TIME IT GIVES ME AN ALERT Cons: THE ONLY THING THAT I DON'T LIKE IS THAT SOMETIMES WE HAVE ISSUES WITH THE IPAD WON'T READ THE THREMOMETER WHILE WE ARE DOING TEMPERATURES Advice to Buyers: THIS NEW DEVICE IS GOING TO HELP A LOT IN THIS COMPANY TO PREVENT TEMPERATURES PROBLEMS
★★★★★
Monday, February 13, 2017
“Title: Useful restaurant software with great customer support Comments: We…”
Title: Useful restaurant software with great customer support Comments: We have been using the Jolt software for about two months. It is easy to use, and the interface options make it convenient for employees. A few more options for restaurant utilization (which are apparently in consideration and in the development stages) will make the software package even better. Pros: Ease of implementation and outstanding customer support Cons: The software isn't versatile enough to handle all scheduling challenges encountered in the restaurant business. As an example, the same employee may have different pay rates according to the shift or role they are filling on any given day. Jolt currently doesn't have a way to track this in the scheduling module. This also prevents us from using the software as a complete payroll system. Advice to Buyers:
★★★★★
Monday, February 13, 2017
“Title: Great Organizational Operations tool Comments: The Checklists were easy…”
Title: Great Organizational Operations tool Comments: The Checklists were easy to format & edit, Great Customer Service & follow up, Many functions to help streamline and create accountability with our Team! Pros: Checklists are flexible and easy to edit, Great functionality for creating bulk imports, Individual log ins, Affordable label stickers, Easy use with IPads Cons: Advice to Buyers: Use the bulk import functions to help out in the setups.
★★★★★
Tuesday, February 7, 2017
“Title: Jolt is as close to awesome as it gets!…”
Title: Jolt is as close to awesome as it gets! Comments: Jolt has helped us do everything just better... what more can we ask for in our jobs? If you are considering using a task management system, as least look at what Jolt has to offer. Pros: Cons: Advice to Buyers:
★★★★★
Tuesday, February 7, 2017
“Title: Jolt in NZ Comments: We have been using Jolt…”
Title: Jolt in NZ Comments: We have been using Jolt across our 2 separate businesses for nearly a year now. Staff find it easy to use and management find it easy to manage. We know we still have a lot to learn about the capabilities of the system and are slowly implementing different features as we move to doing things more efficiently with less paper! Being in NZ has been no barrier to receiving help and support when we need it. Questions are answered within minutes and help is given without being technically confusing. Really enjoy having so much of my business information easily accessible in one place. Pros: Cons: Advice to Buyers:
★★★★★
Monday, February 6, 2017
“Title: Great Product, Amazing Service Comments: Our organization was initially…”
Title: Great Product, Amazing Service Comments: Our organization was initially attracted to Jolt because of the wide range of services they provided. Now that we have tested the product labeling and bluetooth thermometer we are hooked. Jolt made the initial setup and content migration for our test account simple. Store level integration was seamless and the team loves using the platform. We look forward to rolling out into multiple locations soon. Pros: - Easy to implement in-store - Massive time savings from automatic label printing - Higher compliance on product dating, FIFO rotation, and temperature logs from day 1. Cons: - Labels only print in one color Advice to Buyers: Multiple price points for different functions would be nice; temperature logs and label printing as a $20-35 standalone would be easier to justify system-wide than a $50/month suite that provides more than we need or would make use of.
★★★★★
Sunday, February 5, 2017
“Title: Jolt is a game changer!! Comments: Customer support is…”
Title: Jolt is a game changer!! Comments: Customer support is unmatched. Tim is very patient and willing to have multiple conversations in order to help our team learn how to use jolt. It is helping our team tremendously with communication and accountability! Pros: Cons: Advice to Buyers:
★★★★★
Friday, February 3, 2017
“Title: Checklist Checkmate Comments: Jolt enables us to properly monitor…”
Title: Checklist Checkmate Comments: Jolt enables us to properly monitor our restaurants. As we have expanded over the years it has been hard making sure that day to day tasks were being completed to OUR expectations. Jolt allows us to customize and monitor things that are important to the day to day functions of our business. Pros: Customizable. All of what you need and easy to use. Cons: little tedious set up but worth it. Advice to Buyers: get the set up right from the beginning. Hard working backwards.
★★★★★
Thursday, February 2, 2017
“Title: They really want to help Comments: The best thing…”
Title: They really want to help Comments: The best thing about Jolt is the customer service and training. They go above and beyond to make sure that you know how to use every facet of the program to help you get set up and start using it. Pros: Cons: Advice to Buyers:
