What is Jolt?
Jolt is an operations execution software available on smartphones and tablets that helps restaurants, retail, hospitality, and other businesses achieve team accountability, digital food safety compliance, and boost employee performance. Jolt is used by companies like Smoothie King, Jimmy John’s, Buffalo Wild Wings, Legoland, Marriott, Chevron, Cinemark, and thousands of other global brands.
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Jolt Reviews (132)
- ★★★★★103
- ★★★★★29
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Jolt earns strong approval from users, with most reviews praising its ease of use, scheduling efficiency, and customer support. Users across food service, retail, and healthcare consistently report that Jolt saves significant time—particularly on scheduling and eliminating paper—and improves accountability through checklists, labels, and task tracking. The label printer, temperature monitoring, and communication features receive frequent specific praise. Customer service stands out as a major strength, with users noting responsive, knowledgeable representatives who help with setup and ongoing questions.
On the downside, users cite occasional technical glitches such as app crashes, slow performance when building schedules, and inconsistencies between iPad and iPhone versions. Some mention the learning curve during initial setup, though most say support makes this manageable. A few users flag missing integrations (particularly with payroll and POS systems), limited data analysis and reporting capabilities, and desires for features like built-in timers, GPS check-in, or automatic calculation in certain list fields. Cost is mentioned in a handful of reviews as relatively high, particularly for Canadian users facing additional duties.
The product clearly resonates with operations-focused businesses seeking to go paperless and streamline daily tasks. While not without friction points, Jolt's strength in core scheduling and checklist functionality, combined with attentive customer service, explains its predominantly positive reception.
★★★★★
Thursday, March 16, 2017
“Title: Going Digital Comments: We just recently started using JOLT…”
Title: Going Digital Comments: We just recently started using JOLT in our facility. The process to build checklists and temp logs was painless. Adam has been a great support with weekly follow ups and always available in between those check points for any additional assistance. We are running JOLT out of one restaurant right now just to work out any kinks and ensure our team has a solid grasp on the program. The program is easy to use, especially with using the bluetooth thermometer that automatically records temps right to the ipad with a push of a button. Since adding adding JOLT we have reduced the time it takes a cook to record temps by over 50% and our cold food complaints have reduced and food quality scores have risen. Here are a few suggestions and requests that we would like to be added or available in the near future. 1) a thermal bluetooth thermometer 2) a dashboard feature for the Review category, it would be great to have one spot with key information 3) email capabilities for reports and graphs 4) adding an alert function for when the ipad has not synched in an X amount of hours or days 5) offering an ipad carry case with a neck/shoulder strap. We found one that is durable and the manager or chef can wear carry on them while making rounds, it is the best thing. When it is sitting on the desk, it is out of sight out of mind lists were always overdue or not completed. since getting the shoulder strap, our completion percentage continues to go up. We look forward to adding our next location and starting them on using JOLT soon. Pros: Cons: Advice to Buyers:
★★★★★
Wednesday, March 15, 2017
“Title: Transformed our Operations Comments: From label making to checklist,…”
Title: Transformed our Operations Comments: From label making to checklist, I cannot imagine life in a restaurant without Jolt. We find new ways each month to use it to make life a little simpler, work more effect, and ensuring consistency. It also allows me to see who is completing what and when. The labels printer alone is worth the investment. Everything else is added value! Pros: Cons: Advice to Buyers:
★★★★★
Tuesday, March 14, 2017
“Title: Everything in One Place Comments: We now have 40…”
Title: Everything in One Place Comments: We now have 40 locations using Jolt for our daily checklists and logs. It is great having quick access to any list or food safety log in a matter of seconds. It has improved our team's accountability in getting the necessary details completed accurately on a daily basis. Not only does it help set the restaurant up for success in serving our customers, the Health Department also appreciates our electronic temperature logs! Some features I would like to see improve are capabilities within the way lists can be setup, such as conditional formatting and multiple items under a parent item. I would also like to see more customization around notifications. The notifications are one of the best features of Jolt! The goods news is, the Jolt team is very receptive to feedback and always tries to make client's ideas come to life. Overall, I would highly recommend Jolt to any restaurant looking to streamline their systems and eliminate all of the paper and clip boards! Pros: The lists capabilities are currently the biggest benefit to us, but we have also started testing the Zebra printer and scheduling. Cons: We like the scheduling feature but since it does not integrate with our systems, it's not the best option for us. I would also like to see more customization for the way lists can be configured, such as conditional formatting and more that one measurable under a parent item. More customization surrounding notifications would be helpful as well. Advice to Buyers:
★★★★★
Friday, March 10, 2017
“Title: Finally a way to get stuff done Comments: Jolt…”
Title: Finally a way to get stuff done Comments: Jolt helps you put accountability back into a check list. Having had opening and closing check list before, Jolt has transformed these into actually getting done. Requiring staff to scan, take pictures, or record certain items has moved us to getting the list completed 100%. It's as if I am there with them to ensure it gets done. This is probably the best product that I have used to ensure our systems are completed 100%, Jolt is worth every penny! Pros: Accountability of staff, seeing what they are saying they are completing. Getting list done. Cons: Nothing really, it's a great program and easy to use Advice to Buyers:
★★★★★
Friday, March 10, 2017
“Title: The support staff was a great help! Comments: The…”
Title: The support staff was a great help! Comments: The support staff has been great. Any time I have questions, or need help, she always gets back to me. She is able to answer my many questions as well. I have learned so much about Jolt from her. Pros: Cons: Advice to Buyers:
★★★★★
Friday, March 10, 2017
“Title: Great for Accountability Comments: We have been with Jolt…”
Title: Great for Accountability Comments: We have been with Jolt from close to the beginning. We have just loved the option of having a paper-free solution to our list that can offer real accountability our team. Jolt keeps adding additional feature as we go the are helpful. Pros: Lists Cons: Non- integration to the rest of our system. Advice to Buyers:
★★★★★
Tuesday, March 7, 2017
“Title: better than average Comments: It is a very easy…”
Title: better than average Comments: It is a very easy tool to use and very handy, but with that being said I believe we need more one on one support after it's in the store. After it gets in the store we need a one on one with whomever can change the lists. We all do not have the same equipment in the store or the same amount in each and it takes half our time to go thru and hit NA on the things we do not use. It cuts my list in half and also some of the times due need to change. Pros: it is easy to use and we can tell if our crew does it Cons: no way to change lists etc to own store Advice to Buyers:
★★★★★
Thursday, March 2, 2017
“Title: Jolt is a NO BRAINER for serious restaurateurs Comments:…”
Title: Jolt is a NO BRAINER for serious restaurateurs Comments: Before Jolt we were using those ancient relics known as paper checklists. Accountability for completing those checklists was a constant battle. We were literally throwing money in the trash when checklist items were missed or ignored. NOT ANYMORE. Not only does Jolt provide superb accountability and reduce pencil-whipping to a bare minimum. The team members love it! Nobody wants to work in a restaurant that's living in the past with outdated paper checklists. Their are too many great features within Jolt to rave about every single one of them. (and they constantly add new features and functionality.) But I can tell you that we save WAY more money than the minimal cost of this program. Productivity is up, accountability is up, cleanliness is up, morale is up and profits are up! The product date labeling feature in Jolt is worth the cost on its own. Do yourself a favor and take the time for a demo on the program and see for yourself. If you aren't on Jolt, chances are your competitors are and you do NOT want them to have this competitive over you. I just can't say enough about how much I love Jolt! Pros: The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed. Cons: You will "nerd out" and want to do nothing but write Jolt checklists all day long. Advice to Buyers: It is a tool, and a tool is only good if you use it. So, get it and use it! You won't be disappointed.
★★★★★
Tuesday, February 28, 2017
“Title: Tim Eddington Comments: I literally have had no issues…”
Title: Tim Eddington Comments: I literally have had no issues with anything! The support staff has been such a huge help in this process. I have had so many last minute questions and he was always right there to help me out! What great training support you all have. I love JOLT! Pros: Simplicity Cons: Sometimes the printer times out and disconnects but the support team you have is always right there to help!!! Advice to Buyers:
★★★★★
Monday, February 27, 2017
“Title: Bvpi 43 Review Comments: My team is very excited…”
Title: Bvpi 43 Review Comments: My team is very excited about using this new program . We are still learning but we are teaching each other and learning as we go. Pros: Cons: Advice to Buyers:
