What is iGrafx?
We believe that process is at the center of everything. Our Business Transformation Platform turns your processes into a portfolio of valuable assets. Using the power of process knowledge, iGrafx provides the most comprehensive Business Transformation solutions for process capture and discovery, support of RPA and workflow automation, customer experience, governance, risk, compliance, and more. Offered as SaaS and private cloud deployment, iGrafx is the most scalable, currently supporting the largest, global enterprises. Whether your focus is Digital, Business, or Process Transformation, iGrafx ensures that goals are prioritized and executed, and ROI is achieved.
Alternatives to iGrafx
InterfacingSpotlightInterfacing Technologies Corporation is a global leader in digital transformation solutions, specializing in innovative… Learn more about Interfacing.
TeamDesk**TeamDesk** is the leading *low-code* platform for creating powerful and flexible web-based databases with **AI-assisted… Learn more about TeamDesk.
AuraQuanticAuraQuantic is a no-code digital process automation and orchestration platform that enables organizations to design, automate… Learn more about AuraQuantic.
CMW LabCMW Lab is a software company that provides business operations management solutions to help companies optimize their… Learn more about CMW Lab.
BluePalBluePal is a leading software solution and service company providing cost-effective solutions and services that enable… Learn more about BluePal.
ThinkAutomationParker Software is the UK leader in live chat software and business process automation. Learn more about ThinkAutomation.
PromappVoted #1 BPM software for mid-market based on reviews of more than 100 BPM tools on G2Crowd. Promapp is a process management… Learn more about Promapp.
ComidorComidor (www.comidor.com) is an Automation Platform that empowers businesses to achieve fast and continuous business… Learn more about Comidor.
FlowCentricEstablished in 2000, FlowCentric Technologies (Pty) Ltd is a privately-owned software development company that delivers business… Learn more about FlowCentric.
OmnidekOmnidek was created in 2017 with the goal to create a new way for businesses to communicate with one another, we call this… Learn more about Omnidek.
iGrafx Reviews (32)
- ★★★★★29
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
iGrafx earns nearly universal praise for making process mapping and workflow automation genuinely easy to use. Across 32 reviews, users consistently highlight how the platform requires minimal training, supports quick adoption, and delivers tangible business results. The overwhelming sentiment is positive—30 of 32 reviews award five stars, with the two four-star reviews offering no real criticism.
Users most often praise intuitive design, simulation capabilities, and the ability to document complex processes with minimal effort. The platform's strength lies in helping teams visualize end-to-end workflows, identify risks, and spot optimization opportunities. Specific wins mentioned include capturing process landscapes at scale (over 400 processes), accelerating onboarding for new staff, and enabling six sigma projects that yielded millions in cost savings. Features like drag-and-drop workflow automation, pre-built templates, and centralized repositories for sharing and approval also receive consistent recognition.
No significant complaints surface across the dataset. One reviewer noted mild frustration when forced to use other tools instead, and another mentioned being impressed by stability "to a very good extent" while handling hundreds of processes, but neither raised substantive issues. Users across various roles—from team leaders to process improvement specialists—report high satisfaction with customer support and find the price reasonable relative to functionality.
For buyers, iGrafx appears a reliable, low-friction choice if your primary need is accessible process documentation, simulation, and cross-team collaboration on workflow improvement.
★★★★★
Monday, November 11, 2019
“4aBetterBusiness has used iGrafx to achieve transformational results with clients,…”
4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use
★★★★★
Monday, November 11, 2019
“Great partnership to help us be successful. This tool grows…”
Great partnership to help us be successful. This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.
★★★★★
Friday, November 8, 2019
“iGrafx has been a great asset to our organization. The…”
iGrafx has been a great asset to our organization. The centralized interface makes it easy to share process data and align to our internal business groups and strategies.
★★★★★
Friday, November 8, 2019
“We used iGrafx to capture and document our processes for…”
We used iGrafx to capture and document our processes for various six sigma project for process improvement. The application was extremely easy to use and setting up the simulation was simple, not requiring advanced coding. Using this software we were able to capture our processes and identify $1m+ in cost savings.
★★★★★
Wednesday, March 13, 2019
“Very useful for documentation. It has a simple layout that…”
Very useful for documentation. It has a simple layout that helps me to document my process in a short time. The video tutorials are very helpful; they helped me to get familiar with the available features.
★★★★★
Monday, February 4, 2019
“I like a lot this software, the way you can…”
I like a lot this software, the way you can display and represent your work is unique. It has the capacity to link all the elements that you need for your business, because you can create schemes and workflows that shows you all the activities that you, all the departments involves and you can see how the process runs, and determine is everything is has been doing well or it will requires modifications.
★★★★★
Tuesday, January 22, 2019
“I am able to create detailed process maps with several…”
I am able to create detailed process maps with several swimlanes. My client love the output and can easily update live during meetings. I also went to the OPEX conference and the iGrafx's team told me about their cloud service which I'm going to look into.
★★★★★
Wednesday, December 26, 2018
“iGrafx excellent product has help our organization to build many…”
iGrafx excellent product has help our organization to build many models of the organisation quickly and effectively.The Product is simple and easy to use and it enables a wide variety of model types. iGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.
★★★★★
Saturday, December 22, 2018
“This tool grows with your process maturity, yet is very…”
This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams. Great partnership to help us be successful.
★★★★★
Wednesday, December 19, 2018
“I have had a great experience with iGrafx. Everyone I…”
I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful. Pros: 1. It is easy to create flowcharts 2. There is flexibility with how to document your processes 3. The repository can store flowcharts and documents 4. There is an approval process in place 5. Document Risk and Controls
