What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Thursday, February 28, 2019
“Awesome support. Albie S was a legend Got everything done…”
Awesome support. Albie S was a legend Got everything done within minutes. Recommended.
★★★★★
Sunday, February 17, 2019
“Email problems all sorted out in a very professional and…”
Email problems all sorted out in a very professional and patient way by Andy from eUKhost. Very impressed by customer service. Thank you.
★★★★★
Thursday, February 14, 2019
“Spoke to Lucy today to upgrade my account everything sorted…”
Spoke to Lucy today to upgrade my account everything sorted out smoothly and promptly with no problems at all, 5 stars
★★★★★
Wednesday, February 13, 2019
★★★★★
Monday, February 11, 2019
“Been an EUKhost customer for years, great support and help…”
Been an EUKhost customer for years, great support and help when things go wrong (which is very rare). Neil Wilson also keeps in regular contact with me regarding my server and needs, which I very much appreciate. I've used loads of server companies in the past and none come close. Highly recommended .
★★★★★
Wednesday, February 6, 2019
★★★★★
Friday, January 25, 2019
“Worst company I have ever had the misfortune to know,…”
Worst company I have ever had the misfortune to know, I have purchased domains from this company for years. No issues. Asked them if they could host my website. Convinced me they could. Swapped to there server and completely killed my google ratings. Crashed my website for 3 days. There technical support could not solve any of the problems they caused. If all you want is domain names. Great because they are cheap. Be warned do not use them for hosting. You will end up spending hours regretting it. Please believe me, I know. Phillip kay Eclipse Autos Group
★★★★★
Friday, January 18, 2019
“Neil Wilson was my contact and he was very polite…”
Neil Wilson was my contact and he was very polite and helpful. We solved all my problems and I am very satisfied with eUKhost and his support and service. 5 stars.
★★★★★
Wednesday, January 9, 2019
“Great support service late in the evening from a polite…”
Great support service late in the evening from a polite and patient worker.
★★★★★
Friday, January 4, 2019
