What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Monday, July 1, 2019
★★★★★
Thursday, June 27, 2019
“I encountered a problem caused by high traffic to may…”
I encountered a problem caused by high traffic to may account and Sarah P managed to locate th tissue quickly, sorted it out then passed me on to Usher who helped me select a plan that was more appropriate for the amount of traffic reaching my site - this all happened very quickly and efficiently. Very helpful Live Chat team
★★★★★
Tuesday, June 25, 2019
“Currently, I have one VPS server with eUK, I migrated…”
Currently, I have one VPS server with eUK, I migrated from another host to them recently. Till now, all I have to say is they are reliable, fast and I think, one thing which really going to make me stay with them for a long time is their support on every level, they will listen to you as a friend and no matter what issue you have with their service, let it be, sales, payment, tech or whatsoever they are 24/7 ready to help. it really gives you peace of mind that your server and data is in safe hands. I did not feel rushed or pushed into any package. it was great to get a personal call - no robots- to clear all my queries. Dependable Service. Very competitive in pricing.
★★★★★
Wednesday, June 19, 2019
“My domain was expired and email wasnt working gentelman name…”
My domain was expired and email wasnt working gentelman name Adam help me alot and its 12am midnight and he still help me and i am stressfree now and did everything for my fabulous service i always recmond them. Top service very helpfull
★★★★★
Tuesday, June 18, 2019
“Very professional and extremely helpful. Albie S guided me through…”
Very professional and extremely helpful. Albie S guided me through all of the stages and made the process very straightforward.
★★★★★
Tuesday, June 18, 2019
“Albie S was a decent guy who helped me in…”
Albie S was a decent guy who helped me in returning to EUKhost after 9 years of been elsewhere. Cheers
★★★★★
Monday, June 17, 2019
“He understood the situation. As much as we hate dealing…”
He understood the situation. As much as we hate dealing with Eukhost who accept payments easily without any hassle but when it comes to helping the account owner, all of a sudden restrictions are placed! This gentleman understood and went through the issue step by step, unlike the management .
★★★★★
Tuesday, June 11, 2019
“Calvin K solved my error quickly and efficiently. Thanks!”
Calvin K solved my error quickly and efficiently. Thanks!
★★★★★
Saturday, June 8, 2019
“My request was handled with grace and efficiency. Great service.”
My request was handled with grace and efficiency. Great service.
★★★★★
Thursday, June 6, 2019
