What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Tuesday, June 17, 2014
★★★★★
Tuesday, June 17, 2014
Atreus Global“Nice service, great customer support. Hardly facing any technical problem.”
Nice service, great customer support. Hardly facing any technical problem.
★★★★★
Tuesday, June 17, 2014
RDC“Hello, I would like to write about the great support…”
Hello, I would like to write about the great support service of EUKHost. I just had a live chat with Albie and I must inform you that Albie is very kind and very helpful. I got all my info I wanted and I personally thank Albie for that.
★★★★★
Tuesday, June 17, 2014
“I have been 8 years with Eukhost and have many…”
I have been 8 years with Eukhost and have many sites hosted with them for good reasons: best and imemdiate customer support, especially on the technical side. I mean, the ability to solve serious issues just over a chat line is a must for any ISP... but how many can really do that? Eukhost is one of the few. I remember back then I choose Eukhost just because, after a simple comparison with othe ISPs, their list was longer and sounded more honest. I couldnt' expect their service to be 10 times worth that what they advertised. I have good words for anyone on the Staff, from Allen at the Sales dept. to Andrew at the Linux dept... just to name a few.
★★★★★
Monday, June 16, 2014
Promo Tilika“hello, I am a customer for a year and we…”
hello, I am a customer for a year and we are very happy with the quality price ratio. Every time when I had a problem was solved immediately. I want to emphasise a excellent relationship with Jennifer our account manager, every time she proved professionalism.
★★★★★
Monday, June 16, 2014
“We have been using EUKHost's services now for a few…”
We have been using EUKHost's services now for a few years and their support has been fantastic, we have had to call on them a number of times and their responses have always been quick and spot on! I would especially like to thank Harry for his dedicated support!
★★★★★
Monday, June 16, 2014
stapolinhosting“I am a total novice on server stuff, I took…”
I am a total novice on server stuff, I took the server over from a friend of mine. Everytime I have needed assistance EUK have always stood up to the task. I have just had a live chat with Sheridan N. He was fantastic, he listened to my questions and acted quickly to do what I needed. If you are thinking of hosting go with these guys their support is one of the best I have ever had. Well done and keep it up :)
★★★★★
Monday, June 16, 2014
NIU Ltd.“Excellent customer service from Harry Smith at Eukhost. We've been…”
Excellent customer service from Harry Smith at Eukhost. We've been working with Eukhost for over 4 years now. We've invested in our servers with this company for many reasons but the best reason is their great customer support. Keep it up!
★★★★★
Tuesday, June 10, 2014
3F Music“I'm their client for around 3 years, It was a…”
I'm their client for around 3 years, It was a good experience to work with eUKHOST, in a professional and experienced way that I've never had. I'm not pro in IT and through these years I faced to many problems but their amazing support team never left me alone. Im fan of their support team :) SPECIALLY Jennifer, my individual supporter about those problems, Thank youuu :)
★★★★★
Tuesday, June 10, 2014
Smart Card Company“Very good value for money I have paid. The exceptional…”
Very good value for money I have paid. The exceptional thing with the them the fast response in support and they have good expert there.