What is e-Builder?
e-Builder is a construction program management solution that manages capital program cost, schedule, and documents through a world-class workflow and business intelligence. e-Builder is a complete solution designed at its core to deliver control and reduce surprises for owners of capital programs. As an owner-centric project information management system, e-Builder is the trusted central repository and becomes a knowledge-base for improving performance. It allows owners to measure and manage every step of the capital project delivery process from planning, design, procurement, construction and operations. As a cloud-based program management solution, owners benefit from reduced cycle times, hard-dollar cost savings, mitigated risks and exceptional productivity.
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e-Builder Reviews (127)
- ★★★★★73
- ★★★★★46
- ★★★★★7
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
e-Builder earns strong user satisfaction for its role as a centralized document and project hub in construction workflows. Users consistently praise the platform for consolidating files, submittals, RFIs, and billing records in one accessible location, with particular appreciation for cloud-based access from any device and time savings in organization and retrieval. The ability to track submittal status, monitor project phases, and generate customized reports quickly resonates across multiple reviews. Users also highlight its customizability—the software can mirror existing workflows rather than forcing process changes—and note that responsive customer support helps during implementation.
Criticisms are mild and scattered. Some users report occasional upload slowness or technical glitches with file attachments, and a few mention confusion about which fields to fill in certain workflows, often attributed to insufficient training rather than poor design. One user noted that the software "costs more than some other off the shelf packages," though they deemed it worth the investment. A small number report recent system stability issues. Overall, the software appears to deliver solid value for construction teams managing complex, multi-stakeholder projects, though results seem to depend on proper setup and user training.
★★★★★
Wednesday, August 24, 2016
“This was a big commitment by our organization to change…”
This was a big commitment by our organization to change the way we manage capital projects. The implementation went better than expected. Immediate payback in improved organization and instant web-based access to construction phase information and reports.
★★★★★
Wednesday, August 24, 2016
“Good experience so far. Great for tracking and organizing RFI…”
Good experience so far. Great for tracking and organizing RFI .
★★★★★
Wednesday, August 24, 2016
“E-builder allows us and our external customers to easily organize,…”
E-builder allows us and our external customers to easily organize, share and act upon information. We can easily transmit large amounts of information in an organized and functional way. We can also utilize E-builder for all project accounting functions.
★★★★★
Wednesday, August 24, 2016
“Overall, E-Builder is a great program for construction management. It's…”
Overall, E-Builder is a great program for construction management. It's among the best that I've ever used, though it could still use some improvement. It could also be more tailored to design since design-build is becoming more and more the norm.
★★★★★
Wednesday, August 24, 2016
“I am a Materials Coordinator. Per my Agency's format- I…”
I am a Materials Coordinator. Per my Agency's format- I am mostly in folders: Progress Photos ("04"-07); 03-01-09; 03-08 through 12-all subfolders; 03-16-01-all subfolders; 03-16 & 17-all subfolders. I look at submittals via Submittal Register. Processes I use most is consultant daily activity report (DR_) and equipment report (DARCA).
★★★★★
Wednesday, August 24, 2016
“Primarily good experience using the software. Local user support is…”
Primarily good experience using the software. Local user support is good, easy to call and resolve issues.
★★★★★
Wednesday, August 24, 2016
“E-Builder is a useful tool for Project management and program…”
E-Builder is a useful tool for Project management and program management. It's interface could be more intuitive, and its browser compatibility should be increased to lineup with the current browser generations.
★★★★★
Wednesday, August 24, 2016
“Learning this system was an easy task to accomplish while…”
Learning this system was an easy task to accomplish while not holding up any of our projects. Working with a major hospital in the New York City, keeping track of submittals, change orders and invoices has made past and current project run much smoother.
★★★★★
Thursday, August 18, 2016
“I am part of the Construction Management team that worked…”
I am part of the Construction Management team that worked with a client who utilizes e-Builder for all their organizations construction project needs. They have it integrated with their accounting system, and utilize it for the full spectrum of project controls. I found the program to be moderately difficult to learn initially, but once the base components became familiar it provided a solid tool that allowed for communication across the project. The largest difficulty was in getting the design and construction vendors to upload their documents and process them within the system. Once they were within eBuilder it became easier to hold the appropriate parties accountable.
★★★★★
Thursday, August 18, 2016
“I have only used e-Builder one time, but it was…”
I have only used e-Builder one time, but it was a good tool for billing. At the beginning, was kind of tough figuring out which modules to use, but once I did, was easy to bill the job. (using the Contractor Pay Request form)
