e-Builder
★★★★★ 4.5 · 127 Reviews
What is e-Builder?
e-Builder is a construction program management solution that manages capital program cost, schedule, and documents through a world-class workflow and business intelligence. e-Builder is a complete solution designed at its core to deliver control and reduce surprises for owners of capital programs. As an owner-centric project information management system, e-Builder is the trusted central repository and becomes a knowledge-base for improving performance. It allows owners to measure and manage every step of the capital project delivery process from planning, design, procurement, construction and operations. As a cloud-based program management solution, owners benefit from reduced cycle times, hard-dollar cost savings, mitigated risks and exceptional productivity.
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e-Builder Reviews (127)
- ★★★★★73
- ★★★★★46
- ★★★★★7
- ★★★★★1
- ★★★★★0
Review Summary
Generated using AI from real user reviews
e-Builder earns strong user satisfaction for its role as a centralized document and project hub in construction workflows. Users consistently praise the platform for consolidating files, submittals, RFIs, and billing records in one accessible location, with particular appreciation for cloud-based access from any device and time savings in organization and retrieval. The ability to track submittal status, monitor project phases, and generate customized reports quickly resonates across multiple reviews. Users also highlight its customizability—the software can mirror existing workflows rather than forcing process changes—and note that responsive customer support helps during implementation.
Criticisms are mild and scattered. Some users report occasional upload slowness or technical glitches with file attachments, and a few mention confusion about which fields to fill in certain workflows, often attributed to insufficient training rather than poor design. One user noted that the software "costs more than some other off the shelf packages," though they deemed it worth the investment. A small number report recent system stability issues. Overall, the software appears to deliver solid value for construction teams managing complex, multi-stakeholder projects, though results seem to depend on proper setup and user training.
★★★★★
Wednesday, October 26, 2016
“I use e-Builder to submit invoices because a few of…”
I use e-Builder to submit invoices because a few of my clients use it. For the most part I find it pretty user-friendly although I find it a bit cumbersome using the comments section. If I receive a comment back from the client I struggle a bit trying to get my response back to the client.
★★★★★
Wednesday, October 26, 2016
“I began use in 2009 and ebuilder has helped me…”
I began use in 2009 and ebuilder has helped me maintain a high level of performance. I really enjoy the program and also the customer service is responsive and has helped me in every issue where I've reached out
★★★★★
Thursday, September 1, 2016
“Overall my experience with E Builder has been a good…”
Overall my experience with E Builder has been a good one. Mostly, due to our outstanding support staff at our system office. Quite honestly, E Builder has had so many issues lately and we are unable to do the things needed because of several issues.
★★★★★
Wednesday, August 31, 2016
“We utilized e-Builder for a tenant improvement project because it…”
We utilized e-Builder for a tenant improvement project because it was already in use by the institution for whom we worked. The learning curve was steep for the GC and their accounting department, but as a PM/CM consulting firm I found it accessible and a solid broad spectrum tool. The mandated use by the institution for budgeting and cost functions brought more useful information to the table, and made it easier to justify the effort to the vendors. I instituted its use for meeting schedules and minutes, and updates of the project schedule. With all of these elements in the same tool it became easier to provide status reports.
★★★★★
Friday, August 26, 2016
“I am using it as a client member from our…”
I am using it as a client member from our official client and it is easy to use. The download side is clear but the search across all the documents are not very practical.
★★★★★
Friday, August 26, 2016
“Experience has been fine. I use this as part of…”
Experience has been fine. I use this as part of a project management software system created by an owner. My company does not use the product.
★★★★★
Thursday, August 25, 2016
“Easy to log into. inserting files is easy and quick.…”
Easy to log into. inserting files is easy and quick. After information is inserted, it is tough to know if anyone is reading it.
★★★★★
Thursday, August 25, 2016
“We think e-Builder is a great product. We have been…”
We think e-Builder is a great product. We have been using e-Builder to manage capital projects since 2009. We added our Facility Engineering budgets and projects in 2012. We use all of the e-Builder modules. We use processes extensively to control both the flow of information; i.e., RFI, ASI, POC, etc. and cost; i.e., budget changes, contract and PO approvals, AFP and invoices. We using the bidding module heavily. Also, e-Builder is integrated with our financial system software allowing us to expedite vendor payments after they are approved in e-Builder.
★★★★★
Wednesday, August 24, 2016
“Working with the Client using the product. IT was difficult…”
Working with the Client using the product. IT was difficult to learn the systems at first because the training provided didn't go thru all the applications that I would be using for the Client. Had to learn a lot on the fly.
★★★★★
Wednesday, August 24, 2016
“e-Builder is a great tool for handling of documents between…”
e-Builder is a great tool for handling of documents between multiple users. It is very easy to use, with so much functionality. I would recommend this program for anyone needing to share and provide information between many users.
