Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Thursday, June 15, 2017
“Email has gone down yesterday and they can't fix it…”
Email has gone down yesterday and they can't fix it not very happy day 2 and still the same I call and get the same bs there technically team is looking at it
★★★★★
Wednesday, June 14, 2017
“They are offering a "free .asia domain" but what they…”
They are offering a "free .asia domain" but what they won't tell you is that you'll need to pay before you can change nameservers - which makes everything basically useless. Normally I would just pay for the .asia domain, but I won't work with anyone who works in a scammy way. If it's not free, just say it outright instead of masking it as "free". Don't trust Crazy Domains with their scam promotions.
★★★★★
Monday, February 6, 2017
“Simply the worst customer service I have ever seen in…”
Simply the worst customer service I have ever seen in my entire life. It seems that all companies I have dealt with in the past year, including Telstra , Crazy Domains and others , that are using Phillipines based call centres , have reached the rock bottom standard in customer service. I hate to say it, but the people you have to deal with are simply retards. No other way to describe it. I have wasted hours upon hours dealing crazy domains and Telstra. I have never been so frustrated in my entire life. The Phillipino customer service girls have driven my business into the ground. The most stupid people on the planet Mother Earth and possibly the universe also, and that's being nice. Hope that when aliens first visit us they don't land in the Phillipines , it will be an embarrassing first contact , I can tell you. Perhaps China can invade that countr give them some brain DNA, and thus Telstra and Crazy Domains may have some improvements. I can't afford to waste anymore time with Crazy domains, my email is smashed with SPAM, and that's after signing up to so called special email protection and they said they had activated spam protection on the server. I also previously lost hundreds of business e-mails when they bungled my transition from pop3 to IMAP. I simply am too tired to try and deal with them anymore, I give up. Time to move on from this nightmare. Don't ever join this MOB , it's a Joke of jokes, pathetic . Telstra are equally a pathetic company that hopefully will also get taken over by a multinational corporations one day. My time is gone , lost productivity can't be recovered , this is a dummy spat. ??
★★★★★
Wednesday, January 18, 2017
“I hope this post will serve as a warning to…”
I hope this post will serve as a warning to anyone looking for a web hosting company. I have had web hosting with crazy domains.com.au for quite a few years and had two business sites with them. Suddenly my email stopped working and I rang customer care to check if the service was down. To my surprise I was told that my web hosting had expired and that all my SITES AND EMAIL HAD BEEN PERMANENTLY DELETED. THIS WAS WITHOUT WARNING AND WITHOUT A RENEWAL NOTIFICATION BEING SENT. What was worse the customer care could not seem to care less about the fact that my business had just been deleted. This is the response from Crescel at customer care on 28/12/16 "I have checked your email notifications but no emails were sent for the renewal. We deeply apologise for the inconvenience. I have reported this to our administrators." "We understand you Andy but as mentioned above, all files and emails were already deleted. Once files are deleted on the server we can no longer restore it." I'm not quite sure what company does not send a renewal notice to their customers. So all the hours of creating a online business are lost as is the income etc. Crazy Domains have destroyed my business. I would NOT RECOMMEND crazy domains.com.au to anyone with a online business that needs web hosting as it could be deleted at anytime. The companies ethics and empathy towards their customers is utterly disgraceful. Regards, Andy
★★★★★
Saturday, January 14, 2017
“Abysmal service / reliability. Zero Stars really. Over the last…”
Abysmal service / reliability. Zero Stars really. Over the last 18 months my Crazy Domains Outgoing server IP is recognized as 'potential spam' by several ISP's (AOL, Verizon). Many of my outgoing Emails are rejected / blocked and fail to be delivered. Recently I/C Emails to me also started failing, again Crazy Domains Incoming server IP is recognized as potential spam address by AOL, Verizon, and now I am guessing recently Bigpond. This makes my Email address on my Domain hosted by Crazy Domains pretty close to useless. Ongoing requests (over 12 month period) seem to fix things in the short term but the same problem continues to re-appear and different problems emerge. The service is now unworkable and I have to move to a different ISP / Domain host.
★★★★★
Wednesday, January 4, 2017
“Thieves !!!!!! take twice the money for one service ....…”
Thieves !!!!!! take twice the money for one service .... Shame. Stay away and don't waste your time. STAY AWAY !!!!!!!!!!!!!!!!!
★★★★★
Friday, October 21, 2016
“If I could go lower than 1 Star I would.…”
If I could go lower than 1 Star I would. They failed, not once but over 14 times in less than 2 months. Our group of developers have rated Crazy at the lowest, with the poorest remarks. AVOID THIS COMPANY.
★★★★★
Tuesday, October 4, 2016
“My email has been down, week on week on week…”
My email has been down, week on week on week for the past 3 months. Your social media reps are extremely incompetent and don't care to try and fix the issue. They have tried to self diagnose with no expertise, palming off my complaints and using reasoning which isn't even accurate. MF (social media contact) has been extremely unprofessional, unresponsive and has downright lied. This has cost me over 30 hours + in email downtime in the last 3 months (this is during work-time) They offer no compensation, no empathy and little to no help .
★★★★★
Monday, September 26, 2016
“AVOID AT ALL COSTS. I would never recommend this group...”
AVOID AT ALL COSTS. I would never recommend this group...
★★★★★
Monday, July 11, 2016
“One star, as this is the lowest rating available. Simple…”
One star, as this is the lowest rating available. Simple rule is just do not use them. They continually want to up sell when they cannot deliver the product that was originally offered, then continually ring to get you to spend more with them. I think the greatest concern is that they are not worried when advised of the many dissatisfied customers out there and the fact that you have referred it to the ombudsman.
