Delah Gomasi
2 reviews written · 3.0 average
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Reviews by Delah Gomasi
★★★★★
My email has been down, week on week on week for the past 3 months. Your social media reps are extremely incompetent and don't care to try and fix the issue. They have tried to self diagnose with no expertise, palming off my complaints and using reasoning which isn't even accurate. MF (social media contact) has been extremely unprofessional, unresponsive and has downright lied. This has cost me over 30 hours + in email downtime in the last 3 months (this is during work-time) They offer no compensation, no empathy and little to no help .
★★★★★
I've used Launch27 since close to its establishment. Its extremely convenient and easy to use. I'm not a tech person but my business involves using technology to connect local service businesses with customers in my city. If it weren't for Launch27 i wouldn't be in the business i am. It's alleviated all the hassle and their customer support is second to none. The price isn't too expensive and provides intrinsic value for me that i'm more than happy to continue using the service.
