What is ConnectWise?
Who We Are Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business, including PSA, RMM, and business automation software. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. What We Believe Technology changes fast, but our focus stays solidly on continuously delivering the best software solutions, customer support, and a community like no other. Our core values help keep us honed in on doing it right.
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ConnectWise Reviews (50)
- ★★★★★50
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
ConnectWise Control is a reliable and cost-effective remote support tool that consistently wins over users switching from pricier competitors like LogMeIn and TeamViewer. The product excels at ease of use, fast connections, and value for money—users repeatedly praise the intuitive interface, quick setup, and smooth performance across multiple monitors. Support responsiveness is frequently cited as a strength.
Criticisms are minimal and scattered. A handful of users note the dashboard could be sleeker in design, with one mentioning unnecessary separate tabs and another wishing for easier automatic client updates. One user missed LogMeIn's ability to remotely reset frozen computers, and another mentioned background file transfer wasn't working as expected. A few minor requests surface: better support for mobile device connections, and one user found the rating prompts tiresome.
The overwhelmingly positive feedback comes from IT teams, MSPs, and small business owners who value the combination of functionality and affordability. Users consistently position it as a viable alternative to enterprise solutions without the enterprise price tag. Nearly all 50 reviews award full marks, making this one of the most uniformly praised products in the category.
★★★★★
Friday, June 30, 2017
“Excelente update to 6.1.12292 the changes fixes the preview. Thanks”
Excelente update to 6.1.12292 the changes fixes the preview. Thanks
★★★★★
Monday, June 26, 2017
★★★★★
Monday, June 26, 2017
“ConnectWise / Screen Connect is the best thing that has…”
ConnectWise / Screen Connect is the best thing that has happened to our company. It is amazing how easy it can be to keep track of all our computers and assist people in other locations. Well worth the money!
★★★★★
Saturday, June 24, 2017
“Been using it for about a year now. Rock solid…”
Been using it for about a year now. Rock solid and would recommend it to everybody.
★★★★★
Saturday, June 24, 2017
“Great remote access software, at a very reasonable price! Does…”
Great remote access software, at a very reasonable price! Does what it is supposed to do efficiently, smoothly, and effectively. Easy for customers to install themselves.
★★★★★
Friday, June 23, 2017
“Very robust. Labtech had a button for everything I can…”
Very robust. Labtech had a button for everything I can do with a PC. Support is quick to respond.
★★★★★
Friday, June 23, 2017
“This program has made it possible for the little guy…”
This program has made it possible for the little guy to offer quality remote support for their clients. I've been using it for over a year and it far exceeded my expectations. It works just as well as many other competitor projects. I have referred clients to this service and they are also very happy with it.
★★★★★
Friday, June 23, 2017
★★★★★
Friday, June 23, 2017
“Amazing product, fast and reliable. Helped us increase productivity from…”
Amazing product, fast and reliable. Helped us increase productivity from all our remote technicians and we're able to access all our client machines.
★★★★★
Friday, June 23, 2017
“Excellent product. Some features could be a bit easier to…”
Excellent product. Some features could be a bit easier to use but overall like it very much.
