ColoCrossing
★★★★★ 2.5 · 19 Reviews
What is ColoCrossing?
ColoCrossing, proudly owned by HostPapa, is a leading provider of colocation, dedicated servers, and cloud hosting solutions. With global data center locations, ColoCrossing offers low-latency connectivity, customizable server configurations, and flexible hosting options tailored to diverse business needs. Focused on delivering exceptional service, they offer a wide range of managed services that go beyond simple hosting. Their range of services includes disaster recovery solutions, DDoS mitigation, remote hands services, among others. These services are designed to provide businesses with peace of mind, knowing that their infrastructure is in the hands of experts who are available 24/7. ColoCrossing's emphasis on personalized customer support and tailored solutions sets them apart as a trusted partner from startups to large enterprises.
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ColoCrossing Reviews (19)
- ★★★★★5
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★11
Review Summary
Generated using AI from real user reviews
ColoCrossing receives sharply divided reviews that reflect two very different customer experiences: strong support and reliability for retained customers, but serious concerns about spam and abuse that dominate the feedback.
Long-term customers consistently praise the company's responsive support team, server reliability, and professional service. Users report 2–10 years of satisfaction, with particular mention of quick ticket response times and helpful staff members by name. Several emphasise that the infrastructure meets their needs and uptime has been solid. One healthcare client and one reseller have both remained for over a decade.
However, the majority of reviews focus on a single, damaging issue: ColoCrossing's reputation as a spam and phishing source. Multiple reviewers report that the company's IP ranges are blacklisted by ISPs, that abuse reports go unanswered for weeks or months, and that they host spammers, scammers, and phishing operations without taking action. A smaller subset of complaints cover poor technical performance, unresponsive support during outages, unexpected fees, and equipment damage during de-racking.
The contrast suggests ColoCrossing may serve established, well-behaved customers well, but has lost control of its network's reputation and abuse handling. For buyers, the prevalence of complaints about spam facilitation and non-responsive abuse teams presents a significant reputational and operational risk.
★★★★★
Tuesday, October 11, 2016
“We are been working with colocrossing team from last 4…”
We are been working with colocrossing team from last 4 year . We have seen that they have adopted new technology for the better performance and speed of their server . Even for Blocking the SPAM going out from their server . As of now they have a Strict policy for against the user sending out the SPAM . I would definitely recommend other to buy server with them
★★★★★
Tuesday, April 26, 2016
“Located in Chicago datacenter. Great service and support. Reliability has…”
Located in Chicago datacenter. Great service and support. Reliability has been outstanding.
★★★★★
Monday, January 5, 2015
“I've used ColoCrossing to run a server for family and…”
I've used ColoCrossing to run a server for family and friends for the past 2.5 years without a problem. Support, the few times I've used it, has been fast and helpful. As another reviewer has said, no one is perfect, so I won't rate 5 stars but I would recommend ColoCrossing.
★★★★★
Thursday, November 6, 2014
“this company allows spammers to send you spam. are you…”
this company allows spammers to send you spam. are you getting tons of spam each week, and more and more each and every day? it's because of companies like ColoCrossing, who allow it to happen, because all they care about is making a buck.
★★★★★
Thursday, July 31, 2014
Find Vacations“ColoCrossing has been comment spamming two of my websites daily…”
ColoCrossing has been comment spamming two of my websites daily for almost 3 years now. Every time I think that I have all of their ip's blocked, they get more. They have become worse than the Chinese spambots!
★★★★★
Monday, June 9, 2014
ViralMoneyRaising.net“ColoCrossing (aka Velocity Servers) is the epitome of a host…”
ColoCrossing (aka Velocity Servers) is the epitome of a host that provides safe haven for spammers. They do absolutely nothing to stop spammers and in no way honor its Acceptable Use Policy. ColoCrossing is perfectly content to provide servers to such spammers as the owner of viralmoneyraising.net who sends out multiple daily phishing e-mails pretending to represent Chase, Toyota, Chevron, Capital One to name a few.
★★★★★
Wednesday, April 16, 2014
Plan4Vacation“I've had a dedicated server with ColoCrossing for my business…”
I've had a dedicated server with ColoCrossing for my business website and email for 3 years and have had a good experience. No complaints, but still not 5 stars because no one is perfect.
★★★★★
Friday, November 15, 2013
“I was happy with ColoCrossing until this year. I asked…”
I was happy with ColoCrossing until this year. I asked them to unrack 1*1U server and they charged my credit card $120 without saying anything. This is completely rip off and spam. I would not go with this company anymore.
★★★★★
Friday, February 3, 2012
www.highendserver.net“A health-care related company that I work for has hosted…”
A health-care related company that I work for has hosted with ColoCrossing since 2007, and the experience has been wonderful. I do not generally (almost ever) post stuff about suppliers I deal with professionally, but I felt compelled to do so with ColoCrossing because of their consistent performance, uptime, and reliability. Plus it helps that they always answer the phones and help me fix whatever problems I've created when I'm making changes to our hosting environment at 3 AM in the morning. Really good company to work with, A+.