Cloudwalks Hosting
★★★★★ 4.9 · 196 Reviews
What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Monday, May 31, 2021
“My friend helped me find this new cloud hosting service…”
My friend helped me find this new cloud hosting service for my sage 50. I know that speed matters and Cloudwalks appears to be the fastest cloud host for sage out there to make my books load quickly!
★★★★★
Monday, May 31, 2021
“Great hosting service. The prices are excellent. I have never…”
Great hosting service. The prices are excellent. I have never had any trouble with hosting. If I need anything updated, they tell me in advance. Great customer service, too. When I need help, they’re there for me 24/7 and ready to offer assistance with any problems I may encounter. They always reply as quickly as possible and ensure my concerns are resolved in the most efficient way possible.
★★★★★
Saturday, May 29, 2021
“I can proudly say that I have always received courteous,…”
I can proudly say that I have always received courteous, kind, and professional customer service and tech support from all those at Cloudwalks; and I've my books on their servers for more than five years! Similarly, I can say that my server has never had any downtime due to its superb uptime and excellent support. I would highly recommend them to any business looking for a professional QuickBooks hosting company providing superb rates, excellent service, and tech support.
★★★★★
Saturday, May 29, 2021
“Great support! Live Chat on their website works great and…”
Great support! Live Chat on their website works great and so does uptime. I've been hosting with Cloudwalks since 2018 and the server has never gone down.
★★★★★
Friday, May 28, 2021
“I'll admit that I was a bit hesitant when I…”
I'll admit that I was a bit hesitant when I first found Cloudwalks on Google, but they have a great team! They were patient with my questions and answered all of them thoroughly. The agent was very helpful and personable as well. He did a great job explaining everything to me in detail.
★★★★★
Friday, May 28, 2021
“We've been a Cloudwalks client for more than 4 years…”
We've been a Cloudwalks client for more than 4 years and their customer support is the best we've seen. We have three servers with them and rarely experience downtime. If we do encounter any issues, it's easy to access their support. I won’t hesitate to recommend them to anyone who is looking for QB hosting.
★★★★★
Friday, May 28, 2021
“I love these Cloudwalks, they're always there when I need…”
I love these Cloudwalks, they're always there when I need them. They don't use boats or auto responder garbage, they just do their work and do it right. When I ask them to help me with something, they do it for me.
★★★★★
Friday, May 28, 2021
“I have never experienced faster support responses before. We have…”
I have never experienced faster support responses before. We have both a QuickBooks Premier and a QB enterprise retail version. Cloudwalks allows us to be very reliable for our customers due to their high availability, we never experienced any downtime in 2 years. I would recommend Cloudwalks to anyone who is looking for a cloud-hosted QuickBooks desktop.
★★★★★
Wednesday, May 26, 2021
“I have been a customer at Cloudwalks for around six…”
I have been a customer at Cloudwalks for around six months and I'm happy to say that I see a significant difference in the quality of service and support I'm getting from Cloudwalks when comparing it to my previous provider. The turnaround time is fantastic and the support team is very customer oriented and knowledgeable. I am glad I made the switch and recommend their service to all companies looking for a good cloud host for their QuickBooks.
★★★★★
Wednesday, May 26, 2021
“I have not once thought of switching since I signed…”
I have not once thought of switching since I signed up for their service. I just have to say thank you for a job well done! And I will continue to use you for years to come.
