Apps4Rent
★★★★★ 4.6 · 49 Reviews
What is Apps4Rent?
Apps4Rent is a leading provider of hosted software applications for business, serving over 10,000 clients in more than 90 countries. Over the last decade, Apps4Rent has forged ahead in offering hosted Microsoft applications such as Exchange, SharePoint, Dynamics CRM, Project Server, Virtual Desktop, and Virtual Server. There is no other company that offers such a variety of versions/editions in hosted, dedicated, and farm environment. In addition, as a Tier 1 Microsoft Cloud Solution Provider, we can provide you any plans available on Office 365 and Azure, augmented with our excellent 24/7/365 support. See the list of cloud applications and platforms we offer. With our extremely talented and agile development team, we have kept pace with the latest product releases and upgrades by Microsoft. Our clients benefit by being able to tap our vast expertise without having to hire full-time staff who truly understand the technologies that power the software applications they use. Our team has extensive experience in delivering high availability hosting solutions to savvy, high-growth clients who need maximum business and application uptime. Key members of our support team have spent many years working for Microsoft in similar capacities at senior levels. Let us help you get the best out of the Cloud.
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Apps4Rent Reviews (49)
- ★★★★★42
- ★★★★★2
- ★★★★★0
- ★★★★★1
- ★★★★★4
Review Summary
Generated using AI from real user reviews
Apps4Rent earns strong marks for responsive support and reasonable pricing but faces serious credibility damage from major service outages.
The overwhelming majority of reviewers praise the company's technical knowledge, quick response times, and 24/7 availability. Customers consistently highlight helpful individual support staff members and note that issues often get resolved on the first contact. QuickBooks, SharePoint, and Exchange hosting are frequently mentioned as well-executed services. Several reviewers explicitly contrast Apps4Rent's low prices with premium quality—a rare combination they appreciate. The onboarding experience and migration assistance also draw consistent positive comment.
However, a cluster of recent 1- and 2-star reviews describe a ransomware attack that left customers without communication or service access for extended periods. Reviewers report being kept in the dark for hours or days, sitting on hold for hours, and facing abandoned chat sessions. The complaints centre on poor crisis communication rather than the attack itself; competitors are cited as sending multiple daily updates. One customer also reported unexpected billing ($1,000 charged against a supposedly capped $2/hour plan), though this appears isolated.
The contrast is stark: 42 five-star reviews versus four severe one-star reviews tied to the same incident. For most workloads and timeframes, the service appears reliable and well-supported. However, prospective customers should weigh whether the company's crisis response procedures meet their risk tolerance.
★★★★★
Saturday, February 18, 2023
“We had an extremely positive experience with Apps4Rent. The pricing…”
We had an extremely positive experience with Apps4Rent. The pricing is very reasonable and the technical support team has been incredibly attentive and helpful.
★★★★★
Thursday, February 16, 2023
“Apps4rent has lived up to its promises. They had our…”
Apps4rent has lived up to its promises. They had our Quickbooks running within a few hours, and it has performed seamlessly since then. Any issues we've encountered have been fixed quickly, making them the perfect choice for Quickbooks hosting. Highly satisfied so far!
★★★★★
Saturday, February 11, 2023
“I was thoroughly impressed with the promptness of their response.…”
I was thoroughly impressed with the promptness of their response. It was clear that their team is well-trained, as they managed to resolve my issues quickly and effectively. They understood my explanations and had a pleasant interaction. The application support I received for QuickBooks from Apps4rent exceeded all expectations.
★★★★★
Tuesday, November 29, 2022
“Apps4rent helped us in hosting QuickBooks and it's been fantastic…”
Apps4rent helped us in hosting QuickBooks and it's been fantastic since then. Our support requests are always quickly answered and we often get resolutions on the first call.
★★★★★
Friday, October 14, 2022
“Apps4rent provides reasonable pricing and high quality service. I've had…”
Apps4rent provides reasonable pricing and high quality service. I've had a very good experience with them and have been using their hosting services for quite a while now. The best part about them is that their team is always responsive, no matter what the need is.
★★★★★
Friday, October 29, 2021
“I had a problem with one way to access my…”
I had a problem with one way to access my remote desktop and after working with them, the tech support offered the other way - via browser - which worked a LOT better. Thanks for going the extra mile!
★★★★★
Wednesday, September 1, 2021
“I was looking for a provider who can still support…”
I was looking for a provider who can still support my SharePoint and Access applications. Apps4Rent is one of the handfuls of providers that still support these. And, they offer it at prices that I could not believe especially considering the 24/7 support they provide.
★★★★★
Monday, July 19, 2021
“Cathy has been excellent. Though we had a conversation a…”
Cathy has been excellent. Though we had a conversation a few months ago, she remembered details about it when we signed up for the service. Apps4Rent definitely impressed us so far.
★★★★★
Thursday, July 1, 2021
“If I could leave ZERO stars, I would. I've worked…”
If I could leave ZERO stars, I would. I've worked for another business who was hit by Ransomware before. The key difference is they notified all their customers RIGHT AWAY. In addition, they emailed all their customers THREE times a day to give us updates on their progress of restoring our data. I have been freaking out for three days now, not knowing the nature of this service outage. I've had nothing but nightmares imagining all my data lost. Multiple times I've sat on hold for HOURS hoping to find out what is happening. Online chat sessions resulted in wait times excess of 45 minutes before a reply. Finally today they informed me about the nature of the outage. What a waste. I've paid employees to sit around waiting for services to come back online. Thanks for motivating me to buy a server for my office!
★★★★★
Wednesday, June 30, 2021
“I am disgusted at this point. We have been in…”
I am disgusted at this point. We have been in the dark as well. The true test of a company is how they handle challenges. The phone just plays music and they are no longer answering their live chats. I can not access QuickBooks at all! I would be okay if they would tell us something but we have nothing! Don't get stuck like me!
