What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Monday, January 31, 2022
“Customer support is the best. I get a response on…”
Customer support is the best. I get a response on the Live Chat within a few minutes, and they always solve the problem, of which I've had very few, a glitch here and there. Highly recommended!!
★★★★★
Wednesday, January 12, 2022
“I would like to thank Rakesh Sharma for all of…”
I would like to thank Rakesh Sharma for all of his excellent work in helping us resolve all of our problems so that we were able to complete our task today. We would not have been able to do it without his help. Many Thanks to him and his team !!
★★★★★
Tuesday, December 14, 2021
“Would highly recommend Coudwalks. Very easy to deal with and…”
Would highly recommend Coudwalks. Very easy to deal with and very responsive.
★★★★★
Tuesday, December 14, 2021
“Accidentally clicked on Could be Better face instead of Happy…”
Accidentally clicked on Could be Better face instead of Happy Face! Superb service.
★★★★★
Tuesday, December 14, 2021
“Every time I open the app it tells me that…”
Every time I open the app it tells me that there is an update needed. If I click on it, it tells me that I don't have permission to install. I wish that these updates would be completed by Cloudwalks when they are available.
★★★★★
Friday, October 22, 2021
“The Cloudwalks is easy to use, and we had no…”
The Cloudwalks is easy to use, and we had no issue getting it set up and running on our office computers. It allows us to upload our files and now we all can access our files in real time.
★★★★★
Monday, September 20, 2021
“I say that Cloudwalks has the greatest Customer Support I’ve…”
I say that Cloudwalks has the greatest Customer Support I’ve ever experienced. Response to a support request is almost instantaneous and they hold your hand (up to and including remotely accessing your computer to solve the problem) until the problem is solved. Top marks. No complaints.
★★★★★
Monday, September 20, 2021
“Tech was very patience and took his time to help…”
Tech was very patience and took his time to help me figure out and resolve my issue.
★★★★★
Monday, September 6, 2021
“The cloudwalks team has been great to work with. They're…”
The cloudwalks team has been great to work with. They're super responsive to questions and requests and they've completed tasks in a timely manner. I have recommended them to some of my friends and would recommend them to anyone looking for a reliable hosting partner.
★★★★★
Monday, September 6, 2021
“They do a great job, even when we have an…”
They do a great job, even when we have an issue and contact support, they reply within 30 minutes or faster. Great partners.
