Cloudwalks Hosting
★★★★★ 4.9 · 196 Reviews
What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Tuesday, January 31, 2017
“Solid service, stable and reliable. Support and customer service also…”
Solid service, stable and reliable. Support and customer service also good.
★★★★★
Tuesday, January 31, 2017
“We have had Cloudwalk for about a 30 days -…”
We have had Cloudwalk for about a 30 days - and so far we are very happy with them. Customer service is very responsive and the server(s) are performing very well. We have multiple users on the platform at any one time - and the system is working very smoothly. We can recommend them to others we feel based on our current experience.
★★★★★
Monday, January 23, 2017
“We are a not for profit and this is a…”
We are a not for profit and this is a great value for us. Service has been very reliable also.
★★★★★
Wednesday, January 11, 2017
“I have been very happy with Cloudwalks after referring a…”
I have been very happy with Cloudwalks after referring a number of my clients. The process to set-up and continuing support when needed is always quick.
★★★★★
Thursday, October 13, 2016
“Tech support was great I did have a problem making…”
Tech support was great I did have a problem making a payment through my credit card and but eventually worked it out.
★★★★★
Tuesday, September 6, 2016
“Exceeded expectations! Our clients and employees are thrilled with the…”
Exceeded expectations! Our clients and employees are thrilled with the speed and ease of using this platform. Customer service is excellent as well. Very pleased!!
★★★★★
Monday, September 5, 2016
“Great product. Unbelievably responsive customer service. I cannot say enough…”
Great product. Unbelievably responsive customer service. I cannot say enough good things about this product. If you want hosting for tax software, accounting software or even a virtual desktop these folks are the right folks!
★★★★★
Thursday, September 1, 2016
“Excellent up time, great technical support and speedy response time.…”
Excellent up time, great technical support and speedy response time. Plus someone is available 24/7. I highly recommend their service.
★★★★★
Wednesday, June 22, 2016
“I would have given you a 10 if I didn't…”
I would have given you a 10 if I didn't get bank feed errors almost every time I log in
★★★★★
Monday, June 13, 2016
“Service is great, and the tech support is super fast”
Service is great, and the tech support is super fast
