What is Sage HR?
Sage HR (formerly CakeHR), an online HR technology company providing thousands of users worldwide every day with faster and more efficient personnel management solutions. We focus on adoption, organizational transparency, efficiency and flexibility. Employees using our software get a clear birds-eye view of their tasks, goals, leave balance and team feedback, whilst Managers have access to rich reporting, visual organization charts and scheduling calendar to boost efficiency, amongst other things. Sage HR has been regularly placed in GetApp lists of the Top 10 Human Resource software solutions since 2016, was the winner of the Appealie SaaS Customer Success award and recognized as one of the Best Business Tools in America by Newsweek. And not only that, CakeHR’s customer support ranks at a high 5 across dozens of reviews. Sage HRs mission is to provide the easiest and most effective personnel management solution in the world.
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Sage HR Reviews (25)
- ★★★★★12
- ★★★★★12
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Sage HR delivers solid core HR functions for small to mid-size organizations, though edge cases and complex configurations require patience and support.
Users consistently praise the clean interface, leave tracking, and especially the org chart visualization, which several reviewers called their most-used feature. The onboarding experience earns repeated mention as intuitive enough that new employees navigate it independently within days. Responsive support appears across nearly every review, with users noting that responses are substantive rather than templated. Pricing on a per-employee, per-module basis appeals particularly to consultants and small operators who appreciate transparent, flexible billing.
Friction points cluster around non-standard scenarios. Custom leave policies with carry-over rules, multi-level approval workflows, and dotted-line reporting structures require workarounds or support intervention. Permission configuration can be fiddly during setup. One consultant flagged that billing visibility in the admin dashboard is underdeveloped for managing multiple client accounts. Another noted CSV export formatting isn't client-presentation ready.
The product shines for straightforward organizational structures and standard HR workflows. Users managing complex hierarchies, highly customized approval chains, or sophisticated reporting needs should test their specific scenarios before committing. For the majority operating within typical parameters, Sage HR solves the day-to-day burden of leave administration and visibility without the overhead or cost of enterprise-scale platforms.
★★★★★
Monday, December 17, 2018
“CakeHR did help us implement HR process's and i can…”
CakeHR did help us implement HR process's and i can recommend as a great tool (despite some small bugs). With CakeHR you can also fully automatize your workflows since employee day 1 to checkout. Very good tool!
★★★★★
Wednesday, November 14, 2018
“Great platform with a good UI. Team very open to…”
Great platform with a good UI. Team very open to suggestion and very good customer support.
★★★★★
Monday, May 19, 2014
QRC“CakeHR is an extremely useful software application with some of…”
CakeHR is an extremely useful software application with some of the best tools used for the management of employees in the human resource environment.
★★★★★
Monday, October 7, 2013
“What can I say... CakeHR is one of the best…”
What can I say... CakeHR is one of the best HR management programs that I have ever used and will continue to use. If you want to use the best, CakeHR is definitely what you want to be using.
★★★★★
Tuesday, July 16, 2013
“Great HR app for tracking employees. Their new interface is…”
Great HR app for tracking employees. Their new interface is even easier and what's most important - staff just love it!
