What is Sage HR?
Sage HR (formerly CakeHR), an online HR technology company providing thousands of users worldwide every day with faster and more efficient personnel management solutions. We focus on adoption, organizational transparency, efficiency and flexibility. Employees using our software get a clear birds-eye view of their tasks, goals, leave balance and team feedback, whilst Managers have access to rich reporting, visual organization charts and scheduling calendar to boost efficiency, amongst other things. Sage HR has been regularly placed in GetApp lists of the Top 10 Human Resource software solutions since 2016, was the winner of the Appealie SaaS Customer Success award and recognized as one of the Best Business Tools in America by Newsweek. And not only that, CakeHR’s customer support ranks at a high 5 across dozens of reviews. Sage HRs mission is to provide the easiest and most effective personnel management solution in the world.
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Sage HR Reviews (25)
- ★★★★★12
- ★★★★★12
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Sage HR delivers solid core HR functions for small to mid-size organizations, though edge cases and complex configurations require patience and support.
Users consistently praise the clean interface, leave tracking, and especially the org chart visualization, which several reviewers called their most-used feature. The onboarding experience earns repeated mention as intuitive enough that new employees navigate it independently within days. Responsive support appears across nearly every review, with users noting that responses are substantive rather than templated. Pricing on a per-employee, per-module basis appeals particularly to consultants and small operators who appreciate transparent, flexible billing.
Friction points cluster around non-standard scenarios. Custom leave policies with carry-over rules, multi-level approval workflows, and dotted-line reporting structures require workarounds or support intervention. Permission configuration can be fiddly during setup. One consultant flagged that billing visibility in the admin dashboard is underdeveloped for managing multiple client accounts. Another noted CSV export formatting isn't client-presentation ready.
The product shines for straightforward organizational structures and standard HR workflows. Users managing complex hierarchies, highly customized approval chains, or sophisticated reporting needs should test their specific scenarios before committing. For the majority operating within typical parameters, Sage HR solves the day-to-day burden of leave administration and visibility without the overhead or cost of enterprise-scale platforms.
★★★★★
Monday, September 28, 2020
“Great system! Easy to use for management and staff. At…”
Great system! Easy to use for management and staff. At a glance you can see who is in the office, who's on holiday, or who has a work anniversary or birthday coming up. Easy to track hours and quick for staff to request time off.
★★★★★
Friday, September 4, 2020
“Convenient system, employees are satisfied, can easily review their vacation…”
Convenient system, employees are satisfied, can easily review their vacation savings, easily apply, see whether colleagues are at work or on vacation, etc. As a HR manager, I find it easy to administer and help employees understand everything. The system is user-friendly, easy to understand.
★★★★★
Monday, August 3, 2020
“Simple and easy to use Good customer Service”
Simple and easy to use Good customer Service
★★★★★
Friday, January 3, 2020
“After searching for a few months a tool that could…”
After searching for a few months a tool that could help us improve our daily tasks, time offs, performances reviews, we came across CakeHR. We were really impressed of how easy and customisable is everything in the platform. It truly accomplished our needs and we are looking forward to discover it even more. Regarding customer service, Julianna is a bless. She helped us a lot during the setup and with all the steps moving forward. We definitely recommend this product to anyone, no matter the size of the company.
★★★★★
Friday, January 3, 2020
“CakeHR it's a great software that eased a lot our…”
CakeHR it's a great software that eased a lot our company's processes. It has all the features that we need as well as a really supportive customer service.
★★★★★
Monday, October 21, 2019
“CakeHR is a revelation! It is the perfect HR companion…”
CakeHR is a revelation! It is the perfect HR companion for small companies that do not want to combine their HR system with a Payroll system. The ease of setting up one-on-one reviews, disbursement management, company asset registers and staff surveys are key features we use almost daily at Novus3. CakeHR support are also very helpful and accessible.
★★★★★
Friday, October 18, 2019
“sep2 are a fast growing business but not yet big…”
sep2 are a fast growing business but not yet big enough to warrant an expensive HR team, Cake allowed us to build our HR infrastructure into a robust, reliable and replicable way without. The automations and breadth of features make it great value for money and the chat assitance is excellent.
★★★★★
Wednesday, October 9, 2019
“Hello, CakeHR is a nice tool for managing big teams,…”
Hello, CakeHR is a nice tool for managing big teams, planning a various shifts for different teams. I've personally managing 30 people at the moment, and all of them is happy of CakeHR.
★★★★★
Tuesday, September 10, 2019
“I recommend CakeHR as a HR management tool. Since MOXY…”
I recommend CakeHR as a HR management tool. Since MOXY scaled up, we needed a tool which help us to manage each person in a simple way. I totally recommend leave management, performance and expenses features. It worth at least try!
★★★★★
Tuesday, August 6, 2019
“This is a helpful and resourceful tool, with great functions…”
This is a helpful and resourceful tool, with great functions and with margin to improve. The support team is fast to answer to our doubts and suggestions.
