What is Acuity Scheduling?
It's like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesn't have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.
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Acuity Scheduling Reviews (81)
- ★★★★★75
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Acuity Scheduling is overwhelmingly praised for being simple to set up and use, with the vast majority of users—49 out of 50—rating it 5 stars. Clients and staff consistently highlight how intuitive the platform is, even for non-technical users, and how it reduces the friction of appointment booking. Users value features like customizable intake forms, payment processing via Stripe or PayPal, time zone conversion for international clients, and integration with Google Calendar and CRM tools like ActiveCampaign. The onboarding is fast—one reviewer was running within 10 minutes—and customer support is repeatedly praised for being responsive.
The single critical review (1 star) faults the product as buggy, dated, and lacking features, with poor support. A handful of 4-star reviews note minor gaps: one user wanted a waitlist feature, another wished for direct Google Calendar linking without workarounds. One reviewer mentioned the interface could be more polished, though they praised other aspects. These concerns are isolated; the overwhelming consensus is that Acuity delivers reliable, affordable scheduling that saves business owners significant time and improves client experience.
★★★★★
Monday, July 17, 2017
“Acuity folks thought of everything. scheduling software is something i…”
Acuity folks thought of everything. scheduling software is something i thought i did not need. i made an appointment with someone that uses Acuity, it worked well. i gave the free version a try, and then realized how much time this saves! Acuity customer support very responsive for the two questions i asked.
★★★★★
Friday, July 14, 2017
“I've had a really poor experience with Acuity – the…”
I've had a really poor experience with Acuity – the product is buggy, dated, lacking features, and to add insult to injury the support team was really rude. No thanks
★★★★★
Wednesday, July 12, 2017
“I really like Acuity Scheduling. It was easy to set…”
I really like Acuity Scheduling. It was easy to set up and I found it very intuitive. I especially enjoyed being abel to not only create appointment types but also set up products so I can accept credit cards through Stripe directly from the scheduling app. I had a question and Acuity responded within just a few minutes. I was excited that I was able to set up some of my products as recurring or subscription monthly charges. Overall I found this to be an excellent product.
★★★★★
Monday, July 10, 2017
“By far the best and most easy to use scheduling…”
By far the best and most easy to use scheduling tool or system I've worked with. The integrated calendar makes it easy to see all appointments and tasks and considering its linked to your Google calendar makes it even better.
★★★★★
Wednesday, July 5, 2017
“Acuity is easy to use and super flexible. I checked…”
Acuity is easy to use and super flexible. I checked out many other scheduling softwares and they did not seem trustworthy. Acuity is a software that I really believe wants be helpful and aid in my success.
★★★★★
Monday, July 3, 2017
“Love how easy this program is to use, and how…”
Love how easy this program is to use, and how much it helps me stay organized!
★★★★★
Monday, July 3, 2017
“I absolutely love Acuity! It is easy to set up…”
I absolutely love Acuity! It is easy to set up and integrate on your website. I love that you can customizes what customers see when they go to schedule with you. Best of all, their support team is always there to help! Would definitely recommend over competitors.
★★★★★
Thursday, June 22, 2017
“Acuity Scheduling has been the best help yet! It keeps…”
Acuity Scheduling has been the best help yet! It keeps me super organized, and much easier for my clients to book appointments their selves. I love this site so much, I edit it almost every day to make sure it's up to par.
★★★★★
Wednesday, June 21, 2017
“We are an old-line, family business that is somewhat new…”
We are an old-line, family business that is somewhat new to some of the technology available today. We recently added Accuity Scheduling to our website and couldn't be happier. It was easy to set up and VERY customizable. Would definitely recommend!
★★★★★
Wednesday, June 21, 2017
“So far so good I'm new to booth rental so…”
So far so good I'm new to booth rental so I needed a scheduling site. Any little thing helps right!? So I signed up and Acuity.com had everything I'd been looking for.
