What is Acuity Scheduling?
It's like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesn't have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.
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Acuity Scheduling Reviews (81)
- ★★★★★75
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Acuity Scheduling is overwhelmingly praised for being simple to set up and use, with the vast majority of users—49 out of 50—rating it 5 stars. Clients and staff consistently highlight how intuitive the platform is, even for non-technical users, and how it reduces the friction of appointment booking. Users value features like customizable intake forms, payment processing via Stripe or PayPal, time zone conversion for international clients, and integration with Google Calendar and CRM tools like ActiveCampaign. The onboarding is fast—one reviewer was running within 10 minutes—and customer support is repeatedly praised for being responsive.
The single critical review (1 star) faults the product as buggy, dated, and lacking features, with poor support. A handful of 4-star reviews note minor gaps: one user wanted a waitlist feature, another wished for direct Google Calendar linking without workarounds. One reviewer mentioned the interface could be more polished, though they praised other aspects. These concerns are isolated; the overwhelming consensus is that Acuity delivers reliable, affordable scheduling that saves business owners significant time and improves client experience.
★★★★★
Thursday, August 31, 2017
“I've been searching for a tool to use and found…”
I've been searching for a tool to use and found it in Acuity! Its easy to set up and easy for my coaching clients to use. I love it!
★★★★★
Wednesday, August 30, 2017
“This online scheduling program is super easy and very helpful…”
This online scheduling program is super easy and very helpful for all of our staff to use. I also like how organized it keeps me too.
★★★★★
Tuesday, August 29, 2017
“I enjoy using Acuity Scheduling because super easy and fast…”
I enjoy using Acuity Scheduling because super easy and fast to setup. You can add all your services with pricing and additional information for your potential clients to review. Your calendar helps you stay on top of daily schedule and captures the client detailed information. Highly recommended!
★★★★★
Tuesday, August 29, 2017
“I've been looking for an online scheduling program, for a…”
I've been looking for an online scheduling program, for a while now. The anxiety of it all was making me a little nuts. I finally decided on Acuity. So far so good! It's freed up much of the time I would spend trying to schedule my clients. Now, they just go in, and book themselves. Thank you Acuity!
★★★★★
Tuesday, August 29, 2017
“Really easy to use system for both business owners and…”
Really easy to use system for both business owners and their clients!
★★★★★
Friday, August 18, 2017
“Acuity has been a life saver. It allows me to…”
Acuity has been a life saver. It allows me to schedule calls with current and potential clients. It's great for recurring events like weekly update calls. I love that clients can see when I am available and when I am not.
★★★★★
Monday, August 14, 2017
“What a great product. My team is able to seamlessly…”
What a great product. My team is able to seamlessly keep on schedule and coordinated while in the field. This software is great for one or many people and is killer to keep on point with fast paced business.
★★★★★
Friday, August 11, 2017
“I really enjoy acuity scheduling. 1 star off for not…”
I really enjoy acuity scheduling. 1 star off for not having a pretty interface. But I'd give that star back for the awesome setup walkthrough and customizable intake form. I'm excited my clients can pay through square or paypal which I prefer. I'm still trying out all the features. Once they get soap note support I'll shut down my massage book.
★★★★★
Wednesday, August 9, 2017
“I have turned my business around by using Acuity Scheduling.…”
I have turned my business around by using Acuity Scheduling. It was easy to set up and I found it very intuitive. The most important aspect of Acuity is my clients or potential clients have never had trouble scheduling an appointment. Easy to process payments and no confusion. New features all the time. Thank you.
★★★★★
Friday, August 4, 2017
