What is Ace Cloud Hosting?
**Ace Cloud Hosting** is a leading managed cloud solutions provider delivering secure, high-performance hosting for business-critical applications, desktops, and IT workloads. With more than 20,000 businesses served globally, Ace Cloud Hosting specializes in **QuickBooks Hosting, Sage Hosting, Tax Software Hosting, Virtual Desktop Infrastructure (VDI/DaaS), Managed IT, and Managed Security Services.** Backed by Real Time Cloud Services, Ace Cloud Hosting operates from its headquarters in Pompano Beach, Florida, with additional offices in Bethel Park, Pennsylvania, and Gurugram, India. All services run on **Tier 4 and Tier 5 data centers** through partners such as **Deft, DataBank, Netrality, Switch, phoenixNAP, INAP, Yotta, and OVH** , ensuring enterprise-grade reliability. Ace Cloud Hosting’s hosted QuickBooks and accounting application platforms are powered by 99.99% uptime, multi-layer security, and scalable performance built for accounting firms, CPAs, tax professionals, and SMBs. As an Intuit Authorized Commercial Host, Ace Cloud Hosting provides a fully managed cloud environment for **QuickBooks Desktop, QuickBooks Enterprise, and industry-specific add-ons.** For businesses requiring a secure remote-work environment, Ace Cloud Hosting offers VDI solutions with dedicated or shared resources, GPU options, and support for both Windows- and Linux-based workloads. The platform delivers high availability, low latency, advanced access controls, and secure endpoint management. The Managed Security Services (MSS) portfolio strengthens protection with AES-256 encryption, multi-factor authentication, role-based access control (RBAC), intrusion detection and prevention (IDS/IPS), SIEM monitoring, patch management, threat hunting, and 45-day rolling backups. Ace Cloud Hosting’s **Managed IT Services** support organizations seeking reliable IT outsourcing, covering endpoint management, server monitoring, network configuration, OS management, backup strategy, and helpdesk support. A dedicated team provides 24/7/365 live support, rapid issue resolution, onboarding assistance, and proactive monitoring to maintain stable and efficient workloads.
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Ace Cloud Hosting Reviews (759)
- ★★★★★690
- ★★★★★57
- ★★★★★6
- ★★★★★1
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Ace Cloud Hosting earns overwhelming praise from users, with 46 of 50 recent reviews giving it 5 stars. The dominant strength across reviews is responsive, knowledgeable support — users consistently highlight staff availability, quick issue resolution, and individual support representatives by name who go above and beyond. Multiple reviewers mention long-term loyalty, with one customer reporting 17+ years of use and another three years. The platform itself is described as easy to use and secure, with particular appreciation for remote access flexibility and the ability to work from anywhere.
The only criticism that surfaces at all is indirect: one review mentions the company has experienced downtime requiring recovery efforts, though the reviewer notes the team works hard to restore service. Four reviews give 4-star ratings instead of 5, but even these are positive — they praise prompt service and communication without indicating any real dissatisfaction. No negative patterns around pricing, features, reliability, or onboarding appear in this sample. The praise is specific and consistent enough to suggest satisfaction is genuine rather than perfunctory.
★★★★★
Monday, May 23, 2016
★★★★★
Wednesday, May 18, 2016
“Owning a CPA firm requires me to maintain a number…”
Owning a CPA firm requires me to maintain a number of accounting applications and their requirements keep varying during and after the tax season. Ease of scalability with the plans of Ace fits best for my needs. The thing that I liked most about them is their support. I simply call them and they do all the changes with plans as per my demands. They do not force the sale or try to misguide me. Often the solution was delivered over live chat. Great job Acecloud.
★★★★★
Monday, April 18, 2016
“I was having issues with my QB file and a…”
I was having issues with my QB file and a representative called me right away and was able to resolve the issue on a timely basis. I am very satisfied with the quality of their service and the quick response.
★★★★★
Wednesday, April 13, 2016
“Ace Cloud Hosting is good with hosting and support. I…”
Ace Cloud Hosting is good with hosting and support. I am using their hosting services for different software for accounting including Drake, ATX, QuickBooks, etc. Their plans are cost effective and even the quality of service is fine. Though they offer hosting service for all types of application, their expertise is limited to accounting. That might be their only limitation.
★★★★★
Monday, March 14, 2016
“I have been using QB for quite some time now.…”
I have been using QB for quite some time now. And I have gathered through my experiences that one should choose the hosting party very sincerely. Because they are the ones who remain stuck with you later. Ace Cloud Hosting has done well enough, as much as I can say as a user. I had switched to them after using another hosting provider. And it been almost two years now. Except few instances when the server was down. Their customer support is just great.
★★★★★
Monday, February 29, 2016
“Customer support is the factor for which I will always…”
Customer support is the factor for which I will always stay with Ace Cloud Hosting. I have used a couple of different service providers before Ace Cloud Hosting and being technically feeble, I could not get comfortable with the cloud. So, I had to opt for a provider that can offer the convenience with the support. Ace Cloud Hosting is certainly the best of them all. I never found myself waiting for the call to be answered, the support staff is polite and most importantly, resolves my issues effectively. They have been impressing ever since my trial period. Now more than 2 years with them, my issues are lesser in number but their support abilities still keep getting better.
★★★★★
Monday, February 8, 2016
“I am using the hosting services of Ace Cloud Hosting…”
I am using the hosting services of Ace Cloud Hosting for QB Pro, Lacerate 2012-15, and MS Office Standard for a fluctuating number of users. Right from pricing to support, Ace has been thoroughly satisfying for all the applications. It’s not just me, but all the users working with me find ACH’s work appreciable.
★★★★★
Tuesday, October 27, 2015
“These guys are amazing with their services. Downtime was my…”
These guys are amazing with their services. Downtime was my concern while choosing cloud services, but Ace Cloud Hosting has justified that my decision of choosing them. It has been some years since I am hosting my QuickBooks on their servers and I am yet to face any downtime issue. I have even switched the plans for a greater number of users during the tax seasons. Their effectiveness in delivering that was pretty impressive as well. There have been occasions when I had some issues with the printing, but support staff was able to help me with that. I believe that’s acceptable with the technical stuff. The best part is that I never had to wait for the tech support- even during the rush hours. What more can I ask for?
★★★★★
Friday, September 25, 2015
“I have been using QuickBooks Desktop for 5 years and…”
I have been using QuickBooks Desktop for 5 years and can’t imagine my company running without it. Was a user at other company and their service was satisfactory for the first year. However in the next year it was horrible. The servers were always going down and the support staff was really unhelpful. They just put me on hold saying their technicians are looking into the problem. A colleague told me to switch to Ace Cloud which I did. The setting up and migration of my data was smooth and quick. Even after that they have been really helpful and all the problems that come up are solved instantaneously. The servers run well with hardly any downtime. Excellent service and excellent support. Now that it’s been 6 months with them I only hope that they maintain their quality of service in future also.
★★★★★
Monday, September 7, 2015
“Hi, I chose AceCloudHosting for QuickBooks hosting almost a year…”
Hi, I chose AceCloudHosting for QuickBooks hosting almost a year ago and I have to admit that I’m really impressed with their services. The setup was pretty fast, which was initiated right after the payment. There have been uptime issues at times. They promised a 99.9% and I think they are just able to maintain that. Support service is more than satisfactory and support guys have always been polite and friendly. Recently I hired a couple of new staff members and they weren’t all that comfortable with hosted QuickBooks. I will commend Ace Cloud’s support guys for guiding them pretty well and being patient with them. As a customer, I’m more than satisfied with their service. I hope they continue this service quality in future also.
