Live Chat Software
A visitor lands on your website with a question, and right now they either bounce, dig through your FAQ, or wait for an email reply that won't come for hours. Live chat software puts a real person (or a guided conversation) directly in the browser window, cutting that friction in half. You can monitor who's on your site and reach out proactively before they leave empty-handed, route conversations to the right team member, and keep the full chat history tied to that customer so context never gets lost. The result is faster problem-solving, higher conversion rates when someone's on the fence, and customers who feel heard instead of abandoned in a support queue. If you are after something more specific, have a look at our Chat Bot Software, Customer Service Software, or Help Desk Software categories.
ManyChat empowers businesses to create Facebook Messenger bots for marketing, sales, and support, helping to grow ROI and revenue. We power more than 400,000 businesses all over the world to have 1B+ monthly business-to-customer conversations. Learn more about ManyChat.
MobileMonkey is the world’s best Facebook Messenger marketing platform. Connect with customers on the chat platform used by over 1.3 billion people around the world. MobileMonkey makes it easy to build chatbots and execute marketing automations without writing a line of code… Learn more about MobileMonkey.
Needle, the leader in advocate-powered customer experience, helps businesses bring the power of human connections to e-commerce. Needle’s CX software identifies online customers who need help and matches them, via real-time online chat, with certified advocates who have… Learn more about Needle.
NinjaChat is a customer support platform that provides faster resolution and customer engagement with unlimited departments, shortcuts, chat transfer, chat transcript, custom theme, chat ratings, real-time dashboard, and file sharing with our live chat software. Get access to… Learn more about NinjaChat by 500apps.
Our experience in customer service and online sales allows us to verify that the Artificial Intelligence of a chatbot alone does not achieve the same results as a human salesperson. Learn more about OhChat.me.
Empower your internal sales team by automating the most challenging aspects of outbound calling. Orum harnesses the power of artificial intelligence to identify voicemails, weed out invalid phone numbers, and efficiently navigate phone directories, enabling your representatives… Learn more about Orum.
Pik Chat, an instant messaging solution (SDK & API) for your business website and application to engage your users effectively and efficiently to scale the impact. Learn more about Pikchat - Instant Messaging Solution.
Powerfront is a leading provider of customer engagement technology and solutions. The company’s proprietary engagement software INSIDE™ provides real-time actionable intelligence that empowers businesses to connect with their customers on a deeply personalized level, mirroring… Learn more about Powerfront.
WHO ARE WE Proonto powers an innovative ‘end to end’ solution that provides online retailers and brands with a real time customer engagement platform and the expert shop assistants to operate it. Proonto eliminates all time and money consuming steps in building a profitable… Learn more about Proonto.
Pusher is the category leader in delightful APIs for app developers building communication and collaboration features. Using its core product, Channels, developers can easily create interactive features such as in-app notifications, activity streams, chat, real-time dashboards… Learn more about Pusher.