Incident Management Software
When something breaks, fails, or goes wrong in your operation, the clock starts ticking. Incident management software turns chaos into a structured workflow: someone reports a problem, it gets logged with all the context, routed to the right person or team, and tracked from acknowledgement through resolution. You stop losing tickets in email threads or Slack messages. Instead, you get visibility into what's happening right now, who owns each issue, and how long things are actually taking to fix. The system lets you spot patterns across incidents, automate handoffs between teams, and link problems back to their root causes so you're not just putting out fires but preventing the next one. You also have an audit trail if something critical happens and you need to know exactly who did what and when. If you are after something more specific, have a look at our IT Management Software or Health and Safety Management Software categories.
Squadcast is a best-in-class incident resolution engine that provides operational visibility to tech teams. Our key goal is to help measure and improve the mean-time-to-resolve (MTTR) for incidents by providing a seamless experience across the DevOps phase of product… Learn more about Squadcast.
STOPit is transforming the way the world reports and prevents inappropriate behavior in schools, business, law enforcement and government. By instantly and anonymously connecting individuals with those who can address and resolve issues, we are helping create safer and smarter… Learn more about STOPit.
Swimlane is a leader in security orchestration, automation and response (SOAR). By automating time-intensive, manual processes and operational workflows and delivering powerful, consolidated analytics, real time dashboards and reporting from across your security infrastructure… Learn more about Swimlane.
Emergencies. Continuity. Operations. MANAGED. Veoci is a fully integrated, cost-effective, end-to-end platform providing solutions for Crisis and Emergency Management, Incident Response Disaster Recovery, Business Continuity Management, Risk Assessment, and other operational… Learn more about Veoci.
VictorOps is incident response software purpose-built for teams powering the evolution of software. With on-call basics, cross-team collaboration, and streamlined visibility, we champion the engineers powering innovation and uptime. VictorOps uses IT and DevOps system data to… Learn more about VictorOps.
xMatters, an Everbridge Company, is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. Our code-free workflow builder, adaptive… Learn more about xMatters.
AIControlPoint is a comprehensive incident and crisis management solution that has been widely implemented within various different sectors.The solution maximises the ability to manage critical situations, enabling effective management of employee safety, reputation and the… Learn more about Access Intelligence PLC.
Using our expertise, we are working together to help engineering teams all around the world to stop hassling with IT operations, adopt new DevOps best practices and focus on making new products. Learn more about Amixr.
BreachRx is a cybersecurity company based in San Francisco, California, founded in 2020. The company focuses on incident management software, aiming to enhance incident response through a proactive and integrated approach to data breach management. This helps organizations… Learn more about BreachRx.
Case X is a modern reporting and intelligence platform built for public safety. We transform unstructured citizen reports, tips, and concerns into clean, structured intelligence, in real time. Case X understands context, applies the correct legal codes and NIBRS codes, and… Learn more about Case X.