Incident Management Software
When something breaks, fails, or goes wrong in your operation, the clock starts ticking. Incident management software turns chaos into a structured workflow: someone reports a problem, it gets logged with all the context, routed to the right person or team, and tracked from acknowledgement through resolution. You stop losing tickets in email threads or Slack messages. Instead, you get visibility into what's happening right now, who owns each issue, and how long things are actually taking to fix. The system lets you spot patterns across incidents, automate handoffs between teams, and link problems back to their root causes so you're not just putting out fires but preventing the next one. You also have an audit trail if something critical happens and you need to know exactly who did what and when. If you are after something more specific, have a look at our IT Management Software or Health and Safety Management Software categories.
Mission Manager, Inc. provides cloud-based software designed to help save lives and protect property by enabling first responders to operate more efficiently and effectively. Mission Manager’s team member and asset management capabilities, combined with its calendar and… Learn more about Mission Manager.
Omnigo provides the world’s leading public safety, incident reporting, and security management software solutions. Omnigo is committed to helping organizations ensure safer tomorrows Omnigo was formed when three companies—ITI Technologies, iView Systems, and ReportExec—were… Learn more about Omnigo Software.
Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. With deep integrations into monitoring, ticketing, and chat tools, Opsgenie groups alerts, filters out the noise, and notifies you using multiple channels, providing the… Learn more about OpsGenie.
QIT Plus is a leading, innovative software company specialising in disaster and incident management solutions. Our product, Guardian IMS, is Queensland’s leading, multi-agency incident management software. Allowing you to manage incidents, intelligence and reporting, our… Learn more about QIT Plus.
QUASR is an online incident management solution for the healthcare domain. QUASR implements a standardized incident management flow prevalent in the hospitals in South-east Asia. QUASR is designed to improve stakeholder communication and is intended to be a knowledge management… Learn more about Quasr.
A robust methodology offering a full suite of tools for understanding problems, identifying effective solutions and preventing recurrence. Learn more about RealityCharting.
OUR STORY begins with performing professional safety services and purchasing off-the-shelf software to help us perform our job more efficiently. With the options being too heavy, made for a specific market, or designed from an IT perspective instead of a user perspective, we… Learn more about Safety Hive, LLC.
We make the world of work, work better for people. ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Experience the power of the Now Platform. Who We Are ServiceNow believes in the power of technology to… Learn more about ServiceNow.
Shoreline provides real-time automation and control for cloud operations. Operations teams are under pressure to deliver higher and higher standards of availability, but this is impossible to achieve by fixing incidents manually. Learn more about Shoreline.io.
SitePatterns is a real-time safety, daily, and incident reporting software for the construction industry. Users can aggregate and learn from their data to make more informed decisions. Use the app to review data and focus into problem areas using the calendar heat or check… Learn more about SitePatterns.