FreshSites

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FreshSites

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4.9

Out of 5 stars
(84 Reviews)

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FreshSites Reviews

from Hiscox

Wednesday, June 1, 2016

We moved our WordPress site - Little Tiger Gifts to FreshSites hosting a few months back and have never looked back.

The service has been excellent and the performance of the site is much improved from our previous shared hosting package with a different provider.

Highly recommended!

1 of 1 people found this review helpful.

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from DS

Friday, April 22, 2016

Cannot recommend Freshsites enough! The support is truly top notch and definitely they go that extra mile to help resolve whatever the website issue you may have. (Thank you Michael!)

Would give more stars if i could!

Thanks again, what an excellent service.

1 of 1 people found this review helpful.

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from Cumbrian Riverside Ltd

Friday, April 1, 2016

I'm really impressed with Freshsites. The help and support available online is well thought out and really makes it a doddle to get a simple site going . I had a basic website up and running within 10 mins. Would highly recommend and so far it's been 100% reliable. Chris

2 of 2 people found this review helpful.

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from OSTEOPATHY

Thursday, March 31, 2016

I am a novice to website building and Freshsites have been excellent. They responded to my queries very promptly and did a lot of the initial set-up for me. Brilliant and courteous service.

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from The Audiobarn

Wednesday, March 30, 2016

Superb service from freshsites, very prompt and effective ticket support system. I can't see ever needing to research hosting again.

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from Plywood Designs

Tuesday, March 15, 2016

Fresh sites has been great through the entire process. They quickly answered any questions that I emailed and showed great customer support. Their hosting works well and gives me exactly what I need in Wordpress. I would definitely reccomend using fresh sites.

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from Global Connections

Wednesday, March 2, 2016

I moved over from a bigger high profile hosting service. So far, the down time has been far less than I was experiencing before and speeds are higher.

The help provided by the FreshSites team has been excellent. There were a couple of problems with my transfer that were not caused by FreshSites, but they dived into my settings anyway and cleared things up for me.

Oh, and they are cheaper than my previous service too.

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from Open Formula

Monday, February 22, 2016

I can't praise this company highly enough. I moved to Freshsites after experiencing poor customer service from my previous hosting company, particularly when their server response time start to degrade.

I run many client websites a move was a big job. I haven't regretted this once.
Their server response times are the bet I have had but importantly their customer service has been excellent. Better in fact than I would have expected. I am impressed with the speed of resolution of issues and set up of new work.

As I do both white label hosting and also host separate accounts for clients, my reputation is only as good as the host company I use. this has been brilliant. My main expertise is SEO and web building so when I have technical issues I don't understand they sort that for me. When I need help optimising the Wordpress set up they have provided great advise that has really helped my clients website rankings.

I have no hesitation in recommending Fresh Sites on here and to my clients.

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from GrapeLondon.com

Monday, December 21, 2015

I came across FreshSites when looking for a new host for my website www.grapelondon.com - originally I was with GoDaddy, who were had great customer service but their managed WP hosting was too slow.

Neil at FreshSites very ably talked me through the options and I could immediately tell he knew what he was talking about. I went ahead and signed up and haven't regretted it. If ever I need to call to discuss something, he looks into it almost straight away and moreso, even contacts me to recommend how to make the site faster (they recently upgraded my host server at no extra cost).

My site is now performing miles faster than it used to, and I'm confident that should anything go wrong, that FreshSites will be able to sort it very quickly.

Definitely recommended.

1 of 1 people found this review helpful.

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from Bluhuski

Monday, December 14, 2015

Amazing, wouldn't go anywhere else, we were recommended to Neil @ FreshSites, change over was quick and seamless, very reasonable prices and second to none support, don't look anywhere else for hosting

1 of 1 people found this review helpful.

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from Five Pansies.co.uk

Tuesday, December 8, 2015

We could not be more grateful to the team for answering our endless questions and sorting our problems for us. By far the best customer service we have received from a hosting provider. The site is so much quicker and good value.

1 of 1 people found this review helpful.

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from Indie Autho7

Tuesday, September 29, 2015

I've only been with FreshSites for a month, but I couldn't be happier. They are always on hand to answer queries, and their customer service is something they should be very proud of. Friendly and helpful, I wouldn't hesitate to recommend them.

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Tuesday, September 1, 2015

Super impressed by Freshsites, great price, fantastic performance compared to previous hosts. Replies are all ultra prompt, and support help with everything. Will be with them for a long time!

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from herheartinspires

Thursday, August 27, 2015

No words can say my relief I feel for your FABULOUS Help!!!.

I have no hesitations to say to any person I know ... How grateful I am at the fast. sharp. attention to detail support IFresh Sites has given me with my total novice approach to web site building. It took me 3 hours to do what I lost and 1 moment from you to rebuild for me .... THANK YOU so much!!!

An Eternal Customer! : ))))

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from www.gamethrasher.com

Friday, August 21, 2015

Excellent service, as a novice, FreshSites has helped me out on numerous occasions, all hours of the day.

Can't rate them highly enough.

2 of 2 people found this review helpful.

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from On Your Side Webs

Thursday, August 13, 2015

5 Star Service!!!
Moved over from another provider in late July and impressed with customer service and general speed of service.
Used "Tech Support" a couple of times and it has a human touch, lacking from many competitors.
Highly recommend

2 of 2 people found this review helpful.

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from Zodiac Print

Monday, August 3, 2015

Moved over from my previous host at the start of July. The speed of service and level of support has been outstanding, so happy I made the decision to move to Freshsites.

1 of 1 people found this review helpful.

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from Donegal Cottage Holidays

Tuesday, July 21, 2015

Joined FreshSites during July 2015 and I have to say I'm very impressed by support and speed of response. Sites were transferred from my old host quickly and everything is running smoothly. Highly recommended.

1 of 1 people found this review helpful.

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from Mind Over Mountains

Tuesday, June 23, 2015

Switched my hosting of a WordPress site to FreshSites recently, and I'm very happy with the service. The migration went smoothly and the site looks like it's loading quickly. I found the Support team very helpful. I'm impressed with their service, and glad we found a great host for our new website. Would recommend them.

1 of 1 people found this review helpful.

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from Switch Fitness

Friday, May 29, 2015

I transferred to fresh sites over 2 years ago and at the time thought the service was incredibly professional and efficient but was of course dubious as to whether this was because they simply wanted my money

However

2 years on I am still emailing them asking them to transfer hosting, set up additional features, take some away, all manner of stuff in fact and I simply cannot fault them. Everything is done usually within a couple of hours, nothing is too much trouble and believe me with 4 websites hosted by them I do do a lot of messing around but honestly, if you are worried about ongoing support for your sites then don't, these guys honestly deliver. I am so impressed.

4 of 4 people found this review helpful.

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from Tele-Connect

Monday, May 11, 2015

I transfered my site to Freshsites last month and it really is a breath of Fresh Air!
After having a frustrating time trying to talk to my old hosting company about some technical issues I am very happy to have moved my hosting.
The staff at FreshSites are really helpful and thoroughly know their stuff. They helped me to transfer my hosting files and to ensure everything worked perfectly. Excellent Sevice indeed!
I will certainly recommend them to my friends.

3 of 3 people found this review helpful.

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from CANtronik Ltd

Wednesday, April 22, 2015

Excellent service and support - the sales team are extremely helpful, competent and technical - not what you get elsewhere! We run a software engineering company and have never come across a sales / customer service team that know their technical stuff like these guys do!

The hosting move was extremely quick and easy and fully managed by Freshsites. The move itself was complete in seconds with no noticeable downtime to us.

The minimal support queries we have had during the course of the move have been dealt with promptly and efficiently with excellent communication. FreshSites can only be described as a very refreshing change! Great service, great support, great price, HIGHLY recommended! 5 stars all round!

2 of 2 people found this review helpful.

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from Gwent Family History Society

Monday, April 13, 2015

Excellent support in setting up our new site and transferring two domains.
Support is provided very quickly whether through online chat or by using a ticket.
No problems at all.

2 of 2 people found this review helpful.

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from Georgia Design associates

Tuesday, April 7, 2015

We've been using FreshSites for a couple of years now and I am constantly blown away by their level of support. It's reassuring to know that if/when the worst should happen, then you have a knowledgeable team with super swift response times like this in your armoury.

Top work guys, keep it up.

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from little-troll

Tuesday, March 17, 2015

Hi i'm new to freshites this week but cant recommend highly enough. Really knowledgeable, easy to talk to, quick to respond to everything. So personable and they have helped me in difficult circumstances with work on my present site that they will now be hosting and setting up a new one. Great support service. thanks guys.

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from cvm hospitality limited

Wednesday, March 4, 2015

We needed a wordpress site for our pub business, freshsites provided not only the hosting but the website development for us. Great service, would fully recommend them.

1 of 1 people found this review helpful.

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from DR Construction

Wednesday, March 4, 2015

I contacted freshsites to setup a wordpress site for my construction business, very easy to deal with and extremely knowledgeable.

1 of 1 people found this review helpful.

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from THE FOX PROJECT

Wednesday, March 4, 2015

All seems to be working as it should. In the past we have tended to notice when things go wrong rather than right - and as nothing's gone wrong so far we haven't noticed you at all! Good sign!

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from High Stakes Persuasion

Monday, March 2, 2015

Excellent service in order to ensure that our emails were all working effectively thereby ensuring our business continuity. Much appreciated, thank you

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from Rocksins

Tuesday, February 17, 2015

Fresh Sites have given me an excellent service. I'm not the most computer literate person and their attention to detail has been invaluable to me.

1 of 1 people found this review helpful.

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from ANBusiness

Monday, February 9, 2015

I signed up for Fresh sites Wordpress hosting last week and have had nothing but issues - email doesn't work at all (either IMAP or POP), the instructions they send for setting up wordpress widgets does not correspond to what you see on screen through set up, no response to email support tickets and absolutely no-one answers the telephone - ever - despite multiple attempts last week and now today....think twice before signing up to these guys. My first impressions are very poor. I have to give at least one star, but frankly they don't deserve that!

Response from FreshSites:
12 February 2015 at 09:24

Kate has now resolved her issues as we connected and did a screen sharing session to get everything setup perfectly (as we offer with any customer). We also spent a good hour helping her understand WordPress and getting it setup for her. I believe she would now refer us.

6 of 13 people found this review helpful.

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from Freebird Events

Friday, February 6, 2015

Many thanks for your efforts yesterday, I really appreciate that.
The difference it has made to accessing the website is stunning.

It was a concern to change web hosts as we couldn’t have the website down for any length of time, but the professional service Fresh Sites offered has allayed all of those fears we had.

Thank you very much, we look forward to being a Fresh Sites customer for some time, I will not hesitate in recommending you to others I know.

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from NotDesking.com

Thursday, February 5, 2015

I moved my Wordpress site from 123-reg in December, and the difference in both site performance and support is outstanding. I have already recommended them to another site, and they have had the same experience. First Class!

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from Yorkshire Party Booth Ltd

Wednesday, February 4, 2015

I'm very impressed with the speed of setup and personal touch. Both Sales and Support staff are very friendly. Moved my Wordpress site over the Freshsites Early Jan 2015 due to a rubbish slow server and support with Hostpappa! Paying more money now but know my site is fast and working great! The staff are very helpful at Freshsites. The only reason I have put 4 stars and not five is because the Telephone support can do better - sometimes it does go to voicemail - but the staff will always call you back if you leave a message!

2 of 2 people found this review helpful.

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from Leadedit

Tuesday, January 6, 2015

I set up one hosted wordpress site - fine. Ordered a second domain, paid, and since 2 January unable to reach freshsites at all. Phones go to voicemail, cannot reach website, no e-mail response from sales. Maybe they have gone bust.

Response from FreshSites:
10 January 2015 at 15:20

Hi Denis, i have contacted you to discuss this. This doesn't sound like our normal service as you can read below.

2 of 10 people found this review helpful.

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Wednesday, December 10, 2014

We needed to upload a new externally developed wordpress website to freshsites while our email and domain were hosted elsewhere. Freshsite were extremely helpful in configuring their systems to do this and in resolving hitches very quickly. We then needed to move our email and finally our domain hosting to them. Again these were carried out with excellent support from Freshsites staff.

2 of 2 people found this review helpful.

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Monday, December 1, 2014

Having never built a blog or site before and trying to do it on my own. .
They have been a godsend ever since I started with them, they have been so patient with me asking stupid questions and getting myself into all sorts of conflics with my imac and wordpress.
Being from a non tech era ,dyslexic and pretty old, they managed to help me understand "breadcrumbs" etc Thanks guys, I can highly recommend FreshSites.

4 of 4 people found this review helpful.

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from Big Tunes Podcast

Thursday, November 20, 2014

I've been hosting my site with FreshSites for 2 and a half years, and have had a great experience with them.
Customer service usually isn't a big issue with me, but my, these guys are phenomenal.
I had my site hacked last year (it was a Wordpress vulnerability) and the guys at FreshSites quickly responded to my query and managed to bring it back to me in no time.

Already recommended to friends and colleagues!

1 of 1 people found this review helpful.

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from ashmorevisuals

Friday, November 7, 2014

FreshSites have provided excellent and very speedy service from the initial enquiry, through migration of one of our sites, and in helping solve a few teething issues.

Their servers also deliver blistering performance for a media rich site with many thousand images.

I am happy to endorse FreshSites and encourage others who are even slightly dis-satisfied with their current host to give them a try.

1 of 1 people found this review helpful.

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from From Here To Maternity Online Ltd

Friday, October 31, 2014

Exceptional service from Freshsites. I'm trying to develop a new e-commerce site on their managed wordpress hosting package and I've found them to be extremely quick to answer queries, even in non-working hours, they have saved my bacon a few times when I've completely messed up an important file and didn't know how to fix it. The sites seems to run quickly (which is really important to me) and most importantly I feel I can trust them to look after my site.

1 of 1 people found this review helpful.

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Friday, October 24, 2014

Speedy, efficient and very competent plus endless patience with a non-techi novice. Highly recommend!

1 of 1 people found this review helpful.

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from Mingle Music

Friday, October 17, 2014

Great service, great speed. Highly recommended!

1 of 1 people found this review helpful.

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from Isle of Jura Venison

Monday, October 13, 2014

So far so good - had a bad experience with previous host and switched to Fresh Sites and they're speedy, efficient and loads cheaper. And I'm a technophobe and have found them to talk my language...

1 of 1 people found this review helpful.

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from The Photo Booth Guys

Monday, August 11, 2014

We were having difficulties with our old hosting provider in the US, with increasing amounts of down time. I Googled around to try and find the best Wordpress hosting company in the UK, and came up with Freshsites. They literally had us completely moved over to their infrastructure in under 24 hours, with only one small issue that needed to be solved. Overall, a very smooth experience and the site is a lot faster now and we are very happy customers.

3 of 3 people found this review helpful.

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from Waveney Web Services

Wednesday, August 6, 2014

2 Months experience is Fast servers and support, great service.

3 of 3 people found this review helpful.

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from Personal

Friday, August 1, 2014

Great company to deal with. Nothing is too much trouble. Speed is great in terms of Wordpress site.

2 of 2 people found this review helpful.

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from Sussex SEO Limited

Tuesday, July 1, 2014

So far flawless service. Responsive. First name terms with the lead tech support guys (personal touch - nice). Speed. Okay their shared hosting handles like a VPS. I've never used anything like it. Excellent.

3 of 3 people found this review helpful.

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from Project Trust

Friday, May 2, 2014

I cannot recommend Fresh Sites highly enough. There were many aspects of moving hosts that I was unfamiliar with and Neil and his team were super attentive and made the whole process as painless as can be. Whenever I need to speak to somebody they are always available. Just excellent. Thankyou so much.

3 of 3 people found this review helpful.

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Friday, May 2, 2014

Great company, makes things easy to set up and great customer Service - already recommended two friends to this company.

2 of 2 people found this review helpful.

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Wednesday, April 23, 2014

I needed to change hosts and previously had someone else sort this for me. I learnt about fresh sites through a WordPress book I purchased and still need to read more of tee hee but yes fresh sites were and are fantastic. They did all the hard work transferring my site over and have not had any problems. Also communication is great they answer your emails tweets etc and did not show any annoyance towards me even though I was a panicking new customer they really treasured me and did what they said.

2 of 2 people found this review helpful.

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Tuesday, April 22, 2014

Fresh Sites have provided excellent service to me since day 1. The customer support is the best I have experienced and the main reason I switched from a different Host.

Their product is safe, secure and reliable.

I have no hesitation in recommending Fresh Sites.

1 of 1 people found this review helpful.

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Monday, April 14, 2014

We had a fiddly handover, due to our previous set-up. FreshSites handled it very well and ensured we were up and running asap. They were also on hand to ensure any glitches were ironed out post event. Good support

2 of 2 people found this review helpful.

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Monday, April 7, 2014

Absolutely fantastic customer service. I was recommended by a friend and I would recommend them to a friend. Respect.

2 of 2 people found this review helpful.

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from Pod Living

Thursday, March 27, 2014

Have used this company for a while and their support is excellent. I would recommend them.

2 of 2 people found this review helpful.

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from Enso Wedding Photography

Wednesday, March 12, 2014

Fresh sites is a GREAT Host!! I was with Dreamhost for some time and the load speed I kept getting were terrible. Sometimes taking up to 15 seconds to load the homepage.. Freshsites has consistently done it 3 seconds and below. If your a UK based company Freshsites seems to be one of the best!

3 of 3 people found this review helpful.

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Wednesday, January 22, 2014

Having had our site hosted with fasthosts for a number of years, although there support i cannot complain, there hosting was pitiful and constantly having server side issues. Once the TTFB hit 8 seconds and no possibility to edit server settings, it was time to leave. Having had Freshsites recommended to me by an associate, we had no concern with moving across and utilizing their free migration support, we were moved over within 30 minutes and totally seamless. I have no issues in recommending Freshsites to my customers.



3 of 3 people found this review helpful.

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Friday, December 6, 2013

Love FreshSites. We choose them for their knowledge of WordPress and have found them to be very helpful. When we have had questions they have resolved them quickly. Or as in the case today, Neil in Support took over our computer remotely and guided us though a resolution. Very pleased. Thanks FreshSites.

4 of 4 people found this review helpful.

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Thursday, November 21, 2013

Excellent customer service - quick and useful responses. I'd highly recommend them!

4 of 4 people found this review helpful.

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Monday, November 4, 2013

Freshsites has given me a lot of help in establishing my web-site players-shakespeare.com, which is currently growing by 200% per month. A lot of that growth is down to the service that Freshsites offers.

4 of 4 people found this review helpful.

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Monday, October 21, 2013

Excellent value for money and I notice that my site runs very quickly.

3 of 3 people found this review helpful.

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from Southwell Sculpture

Friday, October 18, 2013

I wanted a UK based Wordpress host for my sculpture site and FreshSites came highly recommended both for quality of customer service and value for money. I can honestly say I haven't had a single regret, they made the initial set up of the site incredibly easy and when my site was hacked recently they responded to my support ticket in ten minutes and my site was restored with half an hour. Couldn't wish for better service. Thank you FreshSites

4 of 4 people found this review helpful.

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from Paddy's Whiskers

Tuesday, October 15, 2013

I moved our band's website to Freshsites earlier in the year as I wanted a good wordpress host. I have always received excellent technical support through the move, and subsequently. I've had very few difficulties and Neil and the crew always reply almost instantly when I have a query. Highly recommended.

4 of 4 people found this review helpful.

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from The Skore

Tuesday, October 15, 2013

Excellent service and support, very quick to respond to questions.

4 of 4 people found this review helpful.

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from WHH Systems

Tuesday, October 15, 2013

Moved my hosting to Freshsites and am very pleased with the service. The support is brilliant, quick and easily understood, which is perfect for me, not being a web person! Looking forward to a continuing quality service at a great price.

4 of 4 people found this review helpful.

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Tuesday, October 15, 2013

Best web hosting company I've ever dealt with. Every time I've had a question or issue, it has been completely resolved within 24 hours. Great company. Cannot recommend highly enough.

4 of 4 people found this review helpful.

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from sherry

Tuesday, October 15, 2013

Really fabulous customer support!!! My website was hacked and they sorted it out straight away, and then even went on to talk me through a couple of other little problems I had with displaying artwork thumbnails so that non of the image was lost, for example! How helpful!!!

4 of 4 people found this review helpful.

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from www.david-campbell.org

Tuesday, October 15, 2013

After troubled hosting experiences elsewhere, the last 6 months with Fresh Sites have been great. My site has never run faster, and their customer service - the willingness to help quickly with any request related to the site - is fantastic. Rare to be able to give an unqualified, positive review, but this is one of those occasions.

3 of 3 people found this review helpful.

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Monday, October 14, 2013

Knowledgable, responsive and excellent value.

3 of 3 people found this review helpful.

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from Georgia Design Associates

Monday, October 14, 2013

I cannot fault the service that these guys provide at the price they offer. Very knowledgeable and helpful, plus their response times are outstanding, keep doing what you do guys!!!

3 of 3 people found this review helpful.

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Monday, October 14, 2013

This is my first site with FreshSites and Wordpress. I am very satisfied with the whole package and, as you can see from my site everything looks great.

2 of 2 people found this review helpful.

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from Evendim IMAGES

Monday, October 14, 2013

Perfectly happy with this company. Easy to use and I have so far had no downtime on my site. Would be happy to use them again.

6 of 6 people found this review helpful.

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from Business Journey

Monday, October 14, 2013

I have two business sites with them. I have had lots of trouble with my previous hosts but Neil and his team have been very patient moving the sites across and resolving some of these issues. They are very responsive with support tickets too. My sites have never run as smooth as they do now.

3 of 3 people found this review helpful.

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Monday, October 14, 2013

Great staff always ready to help. The experience of working with this company has been great. Their service is great value and I would recommend them to anyone.

3 of 3 people found this review helpful.

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from Haughley Hoofers

Monday, October 14, 2013

Very impressive service. Even when this old duffer forgets his password at 9pm he gets a reply within 30 mins to reset it. Also, exemplary help when migrating a site/domain from a different provider. Nothing is to much trouble for these guys and they are so fast to respond.

3 of 3 people found this review helpful.

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Monday, October 14, 2013

I've been with Freshsites for 6 months and very happy with their customer service. They're quick, professional and ready to go the extra mile to help if needed. A*.

3 of 3 people found this review helpful.

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from Woodseats Baptist Church

Monday, October 14, 2013

We've been with Fresh Sites for 6 months and recently increased our server capacity. Their hosting is reliable and their customer response is amazing. Happy to recommend.

3 of 3 people found this review helpful.

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from Evayda

Monday, October 14, 2013

Great customer service and their prices are fantastic. I've noticed that freshSites hosting has a much quicker loading time then many other hosts I have used in the past and their WordPress set up is a breeze! I would highly recommend them.

2 of 2 people found this review helpful.

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from Lamb and Fox

Monday, October 14, 2013

I highly recommend FreshSites. They have hosted my site for over a year now and I have nothing but praise for them. I am a complete idiot when it comes to computer technical stuff but whenever I've had a problem they are there solving and holding my hand!

3 of 3 people found this review helpful.

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from www.caronbent.com

Monday, October 14, 2013

I was previously with a US host for Wordpress with very poor customer service. Freshsites is a breath of fresh air- customer service friendly, helpful and prompt! Brilliant!

3 of 3 people found this review helpful.

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Monday, October 14, 2013

Absolutely perfect for what I needed, extremely fast and easy to set up.

3 of 3 people found this review helpful.

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from Moving Stitches

Monday, October 14, 2013

I changed over my hosting to FreshSites due to been totally fed up with my previous webmaster who was either unwilling or unable to carry out any request I made, telling me it could not be done. I discovered Neil, FreshSites. He has made all the changes to my site my previous webmaster said could not be done. I am very pleased with the service I receive, and Neil is always at the end of the telephone to help. Thankyou Fresh Sites, glad I found you and will recommend you to anyone who needs an efficient webmaster.

3 of 4 people found this review helpful.

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Monday, October 14, 2013

For me with my one single site I have found FreshSites to be excellent. Perhaps not the cheapest - but certainly a strong recommend from my experience with them.

4 of 5 people found this review helpful.

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from The Flying Monk

Monday, October 14, 2013

I was recommended to use FreshSites when looking for somewhere to host a Wordpress based blog. More than happy to recommend them. Excellent value for money and superb customer support. Whenever I've needed help with anything, they've dealt with any questions quickly and efficiently. As a result, I subsequently moved another of my sites across to FreshSites precisely for that very reason. I'm now paying less than before and getting more for my money. Result!

5 of 5 people found this review helpful.

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from Back 2 Sport Sports Therapy

Monday, February 18, 2013

I'm new to creating and setting up a website and wasn't really sure what I was doing but FreshSites have been really helpful. Their customer service is very helpful and incredibly quick to respond and the price seemed to be one of the cheapest around, added bonus!

8 of 8 people found this review helpful.

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This page was last updated 30 May 2016 01:47
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