Citadel Servers

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Citadel Servers

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About Citadel Servers

Welcome to Citadel Servers. We offer Game servers, Dedicated servers and Web-hosting as well as other various hosting solutions.

We provide a top quality service using the latest technology, innovations and equipment. We offer 24x7 'Round the clock' professional support to our clients as standard and offer some of the most competitive prices on the market for our services and products.

Citadel Servers Key Features

  • Dedicated Servers
  • Game Servers
  • Web Hosting
  • Virtual Private Servers
  • Domains
  • SSL Certificates

Citadel Servers Reviews

3.5

Out of 5 stars
(16 Reviews)

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from Durangodaves LLC

Wednesday, February 15, 2017

I should have read these reviews before i purchased my gaming server. I used to run a hosting company and these people are HORRIBLE! Ignored tickets for days, putting tickets on hold, not offering full refunds if not happy within 10 hours of having their service.

I would not be at all surprised if they were just a one person outfit running a reseller only (reselling everyone elses products) out of their bedroom computer. I would also not be surprised if they didnt even have a real business license, i have friends in the UK i will check up on that one.

They use WHMCS to bill their service products and they bought a fancy theme to make it look professional and they use TCADMIN for their gaming panel. None of this software is theres, its all someone elses front page products that they purchase on a monthly/annual basis. This is how normal people are able to get into the hosting business folks, its all plug and play, fill in the forms and your a hosting company. All you need to do is to contact a real hosting company to resell their products and services. This is exactly what i feel these people are doing and they have very little experience in actual hosting.

Since i could not get a refund i will be riding out the month, then im gone... Dont use these people, get a real hosting company with real service and real tech people that know what they are doing. Best wishes to everyone...

0 of 2 people found this review helpful.

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Wednesday, February 8, 2017

Customer support is great until you actually buy from them, then it's slow as molasses. The machine they put me on wouldn't even boot up and I filed an urgent ticket but got no response.

1 of 4 people found this review helpful.

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Thursday, January 5, 2017

Absolutely outstanding host, great support when i needed it with my ARK game servers, would highly recommend this to anyone wanting a high quality service, i have 2 ark servers clustered with them and they work perfectly

3 of 5 people found this review helpful.

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Wednesday, January 4, 2017

HORRIBLE CUSTOMER SERVICE. DO NOT USE THESE GUYS.

I had an ARK server with them, setup with auto-pay. They double billed for my second month. I opened a ticket about this and not only did it take 2 weeks to receive a response but my ticket was closed out 4 times within that two weeks with out a response.

When I finally did get a response their answer, in a nutshell, was: "It's your fault. We didn't double bill you."

When I explained I had autobilling set up and did not touch any payment options since then they told me that that was impossible and refused to refund me. Then they basically told me to cancel services if I didn't like what they had to say.

5 of 10 people found this review helpful.

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from Revenant Gaming

Tuesday, January 3, 2017

I ordered our ARK server Nov 27th. Almost a month later we are pleased with the service! Our first weekend involved a few hardware issues that Citadel sorted out by switching us to new hardware. Since then the server has run trouble free and smooth. It performs noticeably better then any official server I've played on. They have responded to all my questions and requests kindly. I would recommend them to anyone even with limited experience. Citadel servers has made everything pretty easy.

3 of 5 people found this review helpful.

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from kompania braci

Tuesday, November 29, 2016

I want to change my last review but I can't edit it so I write another. Citadel Server after two days completly solved my problems. I get extra free server rent time and server itself is running great. So from 1 to 5 in just two days :)

4 of 6 people found this review helpful.

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from kompania braci

Tuesday, November 22, 2016

Waste of money and time. Server didin't work support didin't help and money did no return.

5 of 10 people found this review helpful.

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from Awesome Network

Thursday, October 27, 2016

DO NOT USE THIS WEBSITE!!!
They stole about 40$ from me with a monthly cycle charge. Then they refused to refund!!! never give them your money , they will take it forever!!!

6 of 10 people found this review helpful.

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Monday, October 3, 2016

I was reluctant to set up my own server as I thought it would be difficult but after going with Citadel Servers all those thoughts went. They helped me with whatever problem I was having no matter how big or small, i bought a Ark survival evolved gameservers, Voice Server and Webhosting and everything has worked perfectly, Citadel have answered my tickets extremely fast and i got my gaming clan's website up easy with their help, thanks so much for everything guys, you are the best!

4 of 8 people found this review helpful.

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Monday, August 8, 2016

DO NOT USE CITADEL SERVERS!!! They charged my card double what my monthly rate was TWICE in a period of a week, and refused to refund me the $60 USD they STOLE from my account. I will never be using them again, a bunch of crooks and thieves. I had been using their service for about 3 months when this started and always have connection issues, don't be lured in by the price, they steal from you anyway.

5 of 13 people found this review helpful.

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from Lite Servers

Monday, May 23, 2016

I bought an ARK server for me some of my mates through GTX Gaming, but after a lot of frustration with them, I switched to Citadel Servers and I'm not going back, ever. Citadel did everything better than them.

4 of 7 people found this review helpful.

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from Taking Without Consent

Monday, November 9, 2015

I really can't brag on these guys enough. I'm pretty ignorant when it comes to things like server files, installation files, and whatever else files!

That's why I went with Citadel because they claimed to have everything right there, ready to go, and they did. Once I paid for the Wurm Unlimited server hosting, my server was running in about 2 minutes!

Every single time I've had a question, someone has responded to me within, literally, 2 minutes. They have guided me through all kinds of things that didn't even have to do with the server issues! I really can't write enough reviews for them. 10/5 stars for sure.

I haven't come across any of their staff that has been rude or even slightly unhelpful. James A, David T., they're all awesome and deserve major kudos.

If you're thinking about going with Citadel, stop thinking and just do it. You'll seriously not find service better than that!

8 of 12 people found this review helpful.

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from Runaway Servers

Monday, October 5, 2015

Best company i have seen, server work great with no issues and the suport is great. I have no issues at all.

9 of 12 people found this review helpful.

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from Serenity Reborn Gaming

Monday, June 22, 2015

Began with buying an ARK server from them, good price and when I hit a few issues with the Steam Updater in their control panel not working correctly they had it sorted and fixed and my group's server updated in under 20 minutes.

After some good times, we decided to pick up a dedicated server with them. They didn't seem to offer any locations, but when we inquired directly in the Live Chat we found out they have several locations available.
They had great prices, but we were just slightly low on the funds with the 1-time setup fee for a great deal of a server.

They allowed us to split the fee up, to make it in a couple payments, allowing us to make the purchase. They also stuck around in the live chat to answer some setup questions for us.

I plan on keeping my ARK server and likely picking up a TS3 service with them while we run other game servers from our new dedi.

Fast, friendly, priced well, able to answer questions, and customer service that they should be proud of.
Will recommend to any gamer I know or meet looking for a host. 100%.

7 of 10 people found this review helpful.

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from Duelplay servers

Sunday, March 1, 2015

I bought a l4d2 server for my small community, the 100 tick makes it great for competitive playing. Ping stayed around 20ms in the UK.

12 of 15 people found this review helpful.

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from Infinity Servers

Sunday, March 1, 2015

Bought a dedicated server at a very low price. The support was great and helped me with any issues I had!

10 of 13 people found this review helpful.

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This page was last updated 14 February 2017 11:13
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