Yannick O'Sullivan
DTC Sales Manager · 11-50
1 review written · 4.0 average
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Reviews by Yannick O'Sullivan
- Enolytics· Apr 4, 2026
★★★★★
Onboarding a data analytics platform when your headcount is still growing fast is a gamble, honestly. About two months in, I can say Enolytics has held up better than I expected. The DTC analysis dashboards are the standout for my work, particularly how they surface Wine Club retention patterns without me having to wrestle the data into shape first. As we've added people to the team, sharing views and setting up access for new hires has been straightforward enough that I'm not the bottleneck every time someone needs a report.
That said, the onboarding documentation assumes a certain level of comfort with data tooling that not everyone on my team has. Two colleagues needed hand-holding that the help docs just didn't provide, and getting useful answers from support took longer than I'd like for a startup moving at our pace. Their customer team is responsive once you reach the right person, just not always fast. Still, for where we are as a business, this is pulling its weight.