
Yancy Pemberton
Controller Β· 201-1000
1 review written Β· 4.0 average
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Bringing a second department onto Sage Cloud Hosting was genuinely smoother than I expected for something we rolled out less than three months ago. User provisioning scaled fast, permissions were manageable, and finance leadership stopped asking me weekly status questions, which is a win. The hosted environment holds up well as headcount grows.
One gripe: onboarding documentation for new users is thinner than it should be. My team had to piece together answers from support tickets and community threads. Customer service responses were fine but not quick. For the price, I'd want that tightened up.