Whitney Caldwell
Director of Operations · 1001+
1 review written · 4.0 average
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Reviews by Whitney Caldwell
★★★★★
Switching from our old platform was the part I dreaded most about this rollout. Six months later, I'll admit the migration went smoother than expected. The custom views alone made the transition feel worth it. My project managers took to the task hierarchies quickly, and the time tracking built into individual tasks meant we could retire a separate tool we'd been paying for. Real-time collaboration across departments, something we'd always patched together with comments in other systems, finally feels native here.
The one gripe I keep coming back to is the notification volume. Out of the box, ClickUp will flood your inbox if you don't spend serious time configuring alert preferences for each user, and at enterprise scale that's a non-trivial ask. Customer support has been responsive but not always fast when we've escalated configuration questions. Still, if you're moving a large team off a clunkier system, the feature depth here is hard to argue with.
