Warren Blackwell
Digital Operations Manager · 201-1000
1 review written · 4.0 average
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Reviews by Warren Blackwell
★★★★★
Scaling WordPress infrastructure across a growing internal team is the kind of problem that quietly breaks things. When my department went from managing three sites to fourteen over the past six months, WP Engine handled the expansion without any drama on the infrastructure side. Adding environments, onboarding new contributors, and managing access across projects all felt well thought out. The site performance has been consistently solid too, which matters when the people above me notice slow load times before they notice anything else.
The one genuine gripe: their support tiers feel a bit gated. A few times I needed a faster answer and found that the level of help depended heavily on which plan you're on, not how urgent the issue was. That friction is real when you're spinning up new properties quickly and something goes sideways. Still, for a mid-market team that needs managed WordPress without babysitting a server, this is a strong option. The tooling keeps pace with us, which is more than I can say for what we used before.
