
Ephraim
1 review written Β· 5.0 average
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Versatile, flexible and excellent support As an organisation with multiple telephony platforms, we were really eager to find a solution that could connect our Dynamics365 instance to as many of them as possible and expected to have limited functionality as a result. We were quite pleased to find that the Ingenius CTI solution not only worked with all our different telephony platforms, but did so in an elegant and comprehensive way. The fact that the Ingenius support team have gone out of their way to support our implementations across various geographies, time zones and iterations has made what we feared would be an onerous task into one from which we have quickly made productivity gains. I could not recommend this Ingenius solution and the service that comes with it highly enough.