Lennert S.
1 review written · 5.0 average
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Reviews by Lennert S.
★★★★★
“Easy to use, highly customizable and a customer support that is second to none” Overall: We are using the feedback software of UseResponse to create a platform for our customers to give direct feedback. We didn´t have something like this in our company before and we are very happy that we´ve found such a great tool and partner to work with. Pros: UseResponse takes care of integration and helps in every step. The software contains several product-parts that can be switched on and off as needed. This company is highly customer-centric and tries to always meet customer needs. Their customer support is always available and has a response time that is second to none. The software is highly customizable without leaving the standard. UseResponse makes sure that they keep it updatable, even if they implemented many changes due to customer wishes. We are working together for 2+ years and I can not think of a better partner. Cons: The mobile view and the responsivness of some of the product-parts works good for most cases but could be aproved in the feature.
