
Ken D.
1 review written Β· 5.0 average
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Overall: we use Phocas to gain a better understanding of our customer transactions and history. we used this to review what if customer verses product purchases and this enabled us to put some attention to opportunities we had not seen before, increasing sales by 5% Pros: allowed data analysis that improved our ERP system. enabled decisions that increased sales Cons: remembering how to use all of the features