Kaymee P.
1 review written · 5.0 average
Kaymee P.'s favourite software
No favourites yet.
Reviews by Kaymee P.
★★★★★
Overall: My team can set it and forget it instead of playing phone tag and having to transcribe or reformat responses. This takes all of the legwork out of our processes and reduces turnaround time for our clients. The customer service is outstanding. We always receive responses quickly and we consider Vitay to be more of a partner than just another vendor. Pros: The software is simple and does exactly what they say it will do, but it is also still evolving. The development team has allowed us to customize many features to suit our unique needs. Cons: While it is nice to set it and forget it, we would like to have a little more control of the overall process from beginning to end by receiving out of office notifications. I know that request is in the hopper though, so we really can't complain. In the future we might like the option to customize completed reports with our client's logos in addition to our logo, just to add a little more personality to the final product.
