Marina Nwangwu
1 review written · 5.0 average
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Reviews by Marina Nwangwu
★★★★★
A Place at Home chose Caresmartz360 because it was the most comprehensive and user-friendly home care platform that we had seen. It also allowed us to manage our company from virtually anywhere. I knew that Caresmartz360 was the right platform when we realized the ability to track all activity and access all of the data behind it. This has been the number one reason why we have been able to get 100% of our caregiver unemployment claims overturned. This literately pays for the system many times over. Caresmartz360's customer support has been fantastic. From the on-boarding process through ongoing support, they have been extremely timely, professional, and helpful. Caresmartz360 has They make sure our issues get resolved and even have a Caresmartz360 community area that you can post suggestions for updates. This community area is accessible to everyone and other members can vote on the suggestions that they want to be implemented. Caresmartz360 invests in making their platform better more than any other provider I have seen. Thankfully, we started using Caresmartz360 shortly after starting our agency. It has been a major contributor to our accelerated growth and success. Because of Caresmartz, we have had the tools to compete with the industries biggest competitors. Our staff continually finds new ways to simplify their daily processes. Caresmartz360 continually puts out new tools and updates that help our staff better utilize their time. The more we use the platform, the better and more efficient our entire company operates. Because we continue to be "super users" of Caresmartz360 and utilize all tools available, our time can be better allocated to caregivers and clients instead of trying to manage schedules, figure out payroll, and struggle with billing. I recommend Caresmartz360 to all home care agencies.
