Victor Williams
1 review written · 1.0 average
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Reviews by Victor Williams
★★★★★
I had someone at avidxchange to call me in reference of making a payment to them I cleared the payment they lady never corrected the problem I have called on 3 different occasions to be told someone will reach out to me within 24 to 48 hrs to never receive a call back I even contacted one of the top managers in the company to be told she was going to get someone working on this right away to only have know return phone calls emails I am asking my client to find another way to pay me as avid pay are Un concerned over customer satisfaction I called Avidxchange in Charlotte & then the one in Utah trying to see if I could get a manager number & the same guy answered the phone it’s starting to make me wonder is this company in some kind of financial stress!!!! Today I am going to have my clients call to see if they can cancel payment & pay me some other kind of way stay clear of this company customer service is a mess!!!
