Patricia Purcell
1 review written · 5.0 average
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Reviews by Patricia Purcell
★★★★★
Comments: Would like more tweaking for HOA management. We have benefited from the use of the program for ease of use with flexibility to use anywhere at anytime from our cell phones. Pros: Price, customer service, majority of the features. The price allows us to be able to use the program because we do only HOA management. Customer service has been very responsive and timely. The Majority of the features are well done, however, doing only HOA there are some areas that could be improved upon. Overall very happy with Appfolio. Cons: Needs more tweaking for HOA management which is all we do. Unless I am missing it, tro name a few, need an Owner directory report which includes the % of ownership of each unit with a total at the bottom; an a/r and prepaid on one document; Tenant unpaid charges needs to drop the word Tenant.
