
Chrystyna
1 review written Β· 5.0 average
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This experience was unlike many of the IT calls I've had to make in the past. I expect to be on hold for a while and then further expect to be on the phone for at least 20-30 minutes while the problem is diagnosed and resolved. I called and left a message and Swizznet got back to me right away. They were able to diagnose and fix the problem in a matter of minutes! They explained, in a way I could understand, what had happened and how they had fixed it. They were also very friendly and professional making the entire experience a pleasant one!