
Steve
1 review written Β· 4.0 average
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The team at TrackerRMS have been excellent from day one. Presale, the team spent time getting to know our business to ensure we had the best solution possible. During our data transfer, technical support and our account manager were always on hand to answer any questions and were focused on making the transition as smooth as possible. Training was great and tailored to our needs; and whenever our sales team have needed assistance our account manager has been fantastic. The user interface is easy to use so our team have been able to hit the ground running with very little learning curve. We have been using TrackerRMS for 4 months and are already seeing the benefits to our bottom-line. Our sales team say they are able to contact more customers and deliver quicker results. Our management team is able to analyse our pipeline more effectively and ensure our sales staff are focused on what needs to be done. All in all we are extremely happy with both the product and the support the team at TrackerRMS have given us and we would not hesitate to recommend the service