George Mulling

Cap Genic Advisors

1 review written · 5.0 average

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Commence· Mar 7, 2013
★★★★★
We were managing the business using ACT and Excel spreadsheets, neither of which was allowing us to consolidate and manage customer data, properly follow up on new business opportunities or maintain a complete historical record of activities and correspondence. After reviewing several web based CRM solutions we selected Commence based on the company’s impressive track record, strong customer references and two product features that seem to differentiate Commence from the pack. First, the user interface was by far the best we had seen and the easiest to use. Second, the product’s ability to enable us to see a complete 360-degree customer profile on one screen was critically important. There is no scrolling or jumping from page to page making the user experience much better. We are quite pleased with our decision. The product has been very easy to use and the implementation process was very well managed by the Commence service and support team. Commence has provided us with exceptional value and has helped us to manage our business more efficiently.