Mitch
1 review written · 1.0 average
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Reviews by Mitch
★★★★★
Got an ARK Survival Evolved server for some friends and myself. It didn't function right off the bat nobody could connect to it. I spent hours trying my own fixes along with everything suggested in the "Knowledge Bank", nothing worked. So I put in a ticket. A day later they replied telling me not to touch the server while they worked on it. Right after seeing that I looked up reviews and realized I had made a mistake buying from them. I immediately put in 2 tickets requesting service cancellation and a refund, this was only roughly 28 hours after initial purchase. One ticket went to "Billing" the other to "Sales" within an hour the sales side merged the ticket with the billing one. Four days later they send a message saying the server is back up and should be working. They however have not replied whatsoever to my cancellation/Refund ticket. Do not buy from this service they are practically a scam. I still have not received a refund will likely never receive it and have never once connected to the server.
