Alex Boutros

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Citadel Servers· Apr 20, 2017
★★★★★
Bought a Grav server. Unbelievably poor quality. Constant lag and disconnections. The web interface is unusable because of the slowness too. I asked to cancel the server and for a refund several days ago and they have not canceled the server nor refunded me. I suspect they are trying to keep it running long enough to claim I'm outside their refund window. Oh and to top it all off they have an option in their web console to kill the grav server instance, and warn that it will affect ALL OTHER GRAV SERVERS! They give the customers the ability to kill other customer's servers any time they want. Unbelievably gross incompetence. I wish I had looked up some reviews of this host beforehand.