
Robert Goodall
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Terrible service. Entered into an agreement for one year of data backup. The web interface is highly unintuitive and the server/client is more of a headache than it was worth. After completing the one year agreement, I asked to be released. However, their was a clause in the agreement that mandated I cancel my agreement prior 90 days prior to the renewal date. I was subsequently charged for another remaining year and not using the service. The customer support is reluctant to provide any support as well as let you out of the agreement. Their are many other better providers out there. Stay away from VaultLogix!