Zack
Univeastro.org
1 review written · 5.0 average
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Reviews by Zack
★★★★★
I+have+been+with+Natcoweb+for+a+small+period+of+time+and+I+wanted+to+submit+a+review+of+their+stability,+customer+services+and+support. Service:-+Sign+up+process+was+easy+and+I+think+not+traditional+for+web+hosting+companies+of+today.+After+submitting+payment+I+didn't+get+VPS+details+right+away.+It+took+about+an+hour+(long+time+to+wait+as+for+me).+Looks+like+they+do+not+have+automated+setup.+They+explained+that+as+a+measure+for+customer+verification+but+everything+is+great+for+now.+During+the+last+months+of+using+them+I+have+not+experienced+any+downtime.+I+had+several+reboots+which+were+caused+my+scripts+installed+there.+Customer+service:-+Pretty+fast+but+not+super+fast.+I+believe+that+is+not+a+must+though.+They+have+responsive+representatives+which+always+reply+in+polite+vein.+It+is+always+a+pleasure+for+me+to+talk+to+them.+Support:-+Their+support+helped+me,+they+installed+(setup)+bind+for+DNS,+webmail,++helped+with+scripts.+Also+they+opened+me+port+#25+only+on+Monday.
