Erica
Remedy
1 review written · 5.0 average
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Reviews by Erica
★★★★★
We have been live with Avid for a little over 2 years. We love it! Having worked with other AP automation software companies, I can attest to the fact that Avid is doing it right. The customer service is unmatched in the industry. With any automation, there comes a little leg work getting to the point of going live, but Avid is wonderful in terms of communicating that early and often. The sales process and implementation process ran as smoothly as I could imagine. It's important to call out that you'll get from Avid whatever you/your team puts into it. Plan thoughtfully, and the Avid team will walk you through the implementation, step by step. Once you go live, you'll see real results. We were able to re-dedicate an entire AP person to another role, from which we're benefiting immensely. From beginning to end, the Avid team has been more than available, responsive, and helpful. Thank you, Avid, for helping us use our resources in more efficient ways!
